Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

My GE profile side-by-side refrigerator is running at 56…

My GE profile side-by-side...

My GE profile side-by-side refrigerator is running at 56 degrees, regardless of how low I set the temperature, for at the last several months, maybe longer. I put a simple thermometer inside to verify the temp. The frig is over 10 years old, and the freezer seems to be working well. Model PFSS6PKW/PFSF6PKW (on label inside frig door). What could be the cause? Is it worth calling a repair person, or is the frig likely near it’s death?

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

The frig is over 10 years old, purchased in 2008. Model PFSS6PKW/PFSF6PKW (on label inside frig door).

Contractor's Assistant: Do you plan on doing the work yourself?

Possibly, if it is a simple fix

Contractor's Assistant: Anything else we should know to help you best?

That is all the relevant info that I can think of.

Show More
Show Less
Ask Your Own Appliance Question
Answered in 6 minutes by:
6/26/2018
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,596
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient.

I may also be assisting you along with other customers so there may be a delay in responses to do not panic just wait for my reply thank you.

NOTE : The website will send you a prompt for a phone call And POP UPS those are NOT from me , so if you do not want me to call you please IGNORE IT !!

so if you look on the rear interior freezer panel do you see any frost or ice on the rear wall panel ?

And with the freezer door closed do you hear the Freezer Fan running ?

Ask Your Own Appliance Question
Customer reply replied 1 month ago
a small amount of thin frost the top of the back wall of the freezer, in the center only. The complete ceiling of the feezer is ice. FYI, it is draw style freezer, at floor level. The frigerator doors are above. I hear the frig hum low when all doors are closed, but I believe that has been the normal sound for many years.

Ok if you open the upper fresh food section door look on the rear interior panel do you see any frost or ice on that rear wall panel ?

And can you hear the fresh food section fan running or not ?

Ask Your Own Appliance Question
Customer reply replied 1 month ago
A few two inch ling ovals of ice, looks like theybare covering little openings in the back wall.

Ok and that is why the upper fresh food section is not cooling .

You will need to turn the unit off an defrost the ice on the rear panel ,with the door open for say at least 6-8 hours .

This is normally an issue when a door was not fully closed and warm moist air was able to enter into the unit .

Ask Your Own Appliance Question
Customer reply replied 1 month ago
Thank you Woody!

Always glad to assist you anytime.

Thank you in advance.

If you need me again for any other issues you can request me Master Tech.

And Even after you rate me Today if you have a question just reply back to me,

I will still assist you, no extra charges .

But rating me 5 STARS is the ONLY way I get paid for my time. I do not get compensated until you rate me.

You should see a rating box ,just click on the rating box and it will open the rating window for you to than rate me .

Thank you in advance.

Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,596
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified
Master Tech and 87 other Appliance Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,596
13,596 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
There is a tube running down the back of my refrigerator.
There is a tube running down the back of my refrigerator. This tube is covered with some type rubber insulation. This tube starts about halfway up the frig and goes inside at that point. At the bottom… read more
lm0494
lm0494
7 satisfied customers
We have a GE Profile French-door refrigerator mode
We have a GE Profile French-door refrigerator mode PFSS6PKW/PFSF6PKW fridge that is making some ice, but very slowly (only 4 or 5 pieces overnight). I wish I could say that it has completely stopped m… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Maytag side-by-side refrigerator. It stopped cooling
I have a Maytag side-by-side refrigerator. It stopped cooling suddenly yesterday. Both frig and freezer are 58 degrees F. Roughly 10 years old or more. Model MSD2756DEQ. The frig lights go on, so ther… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
GE Profile side by side frig, PSi23NSTA SV, cabinet depth.
GE Profile side by side frig, PSi23NSTA SV, cabinet depth. Last night smelled something burning. Woke up and found the freezer up to 10 degrees. Frig side normal at 37 degrees. Back of frig clean. Rep… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
My Beaumark Refrirator is making constantly noises and does
My Beaumark Refrirator is making constantly noises and does not freeze any longer. It's been used for past 22 years. What wrong with it? Grace in Ottawa.… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
I have a GE refregirator model PSC25PSTASS. It has not been
I have a GE refregirator model PSC25PSTASS. It has not been keeping correct temperature for several months. I have two good thermometers one in the frig section and one in the freezer section. The fri… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
Have a two year old..refrig..#pfss6pkxb55 (Profile)with an
Have a two year old..refrig..#pfss6pkxb55 (Profile)with an icemaker. It has slowed way down with ice production... filter was changed 6 mo ago... and the "bar" that tells when the tray is full is stuc… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
The bin inside the right door broke when I tried to force a
The bin inside the right door broke when I tried to force a bottle of ketchup inside. Plastic snapped, is not fixable, bin must be replaced. But the price I see for it (online) is over $80. What?! For… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
my GE Profile Artica side by side is having trouble holding
my GE Profile Artica side by side is having trouble holding the temperature in the freezer. Gradually over the past month the freezer has fluctuated. It started when just the ice in the ice maker bin … read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
My 18 month old freezer on the bottom french door Maytag started
My 18 month old freezer on the bottom french door Maytag started freezing everything in the refrigerator yesterday. The temp on the door says 40 but a refrigerator thermometer inside reads 32 degrees.… read more
Peter
Peter
Service Manager
High School or GED
559 satisfied customers
I own a G.E. Profile refridgerator model PFSS6PKW. It is approx.
I own a G.E. Profile refridgerator model PFSS6PKW. It is approx. 3yrs. old. The problem is with the ice maker. It's taking longer to make ice than it used to. Any suggestions? Sincerely, XXXXX XXXXX Y… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
Last December my MSD2356AE refreigerator did not cool. Repair
Last December my MSD2356AE refreigerator did not cool. Repair person said need more air from freezer, changed settings and sold me two thermometers. Then recently the veggie drawers had things freeing… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
have just been given a jennair frig, model #JRSD246. While
have just been given a jennair frig, model #JRSD246. While I love the gesture, it runs constantly. This a.m. I timed it at one half hour off and 45 minutes running. What should the proper settings be?… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,165 satisfied customers
My Kenmore side by side refrigerator seems warm (acutaly measures
My Kenmore side by side refrigerator seems warm (acutaly measures 54 degrees on frig side & 11 degrees on freezer side). Area around door is hot to touch and measures over 100 degrees. Unit is model n… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
Hi, I have a Maytag freezer-top refrigerator which is about
Hi, I have a Maytag freezer-top refrigerator which is about 8-10 years old. The freezer is working fine, but the refrigerator is not cooling. I put my freezer thermometer in the frig section yesterday… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
I just bought (within the last 4mths) a GE profile refrig.
I just bought (within the last 4mths) a GE profile refrig. two doors on top and two draws on bottom with icemaker and water dispenser in the door. The freezer temp is reading -15deg and the frig. temp… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
have a Amana ARS9267AW SXS refrig freezer not cooling freezer
have a Amana ARS9267AW SXS refrig freezer not cooling freezer about 32 degrees ,fan running continuously,sounds like a relay clicks on near compressor hums for about 10 sec then clicks off,does this a… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a GE profile artica side by side frig. w/ front - water
I have a GE profile artica side by side frig. w/ front - water / ice dispencer. Purchased Sep. 2006, 4 or 5 times over the past couple of months the freezer seems to do a defrost, the temp rises up to… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x