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I have a GE Advantium 120 PSB1001NSS01. It stoped heating.

Customer Question
I have a GE...

I have a GE Advantium 120 PSB1001NSS01. It stoped heating . the light goes on and the table spins. I checked the door switches and all 3 work. I tested the capicitor and it does not ground. Itested the diode and it tested good. I tested the megnetron and it tested good. no broken wires no burn smells.

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

2009 model

Contractor's Assistant: Do you plan on doing the work yourself?

If I can. but i have been at it for 3 hours

Contractor's Assistant: Anything else we should know to help you best?

Yes give me an idea

Submitted: 28 days ago.Category: Appliance
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Customer reply replied 28 days ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 28 days ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 minutes by:
6/21/2018
Appliance Technician: Webb-Guy, Handyman replied 28 days ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,309
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Have you tried testing the thermistor yet?

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Appliance Technician: Webb-Guy, Handyman replied 28 days ago

or the heater itself?

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Customer reply replied 28 days ago
forgot to mention. I thought it was the answer BUT its still good
Heater in the microwave function?
Everything works perfect but no heat
Do we have a heater and a megnetron?
Travis, are we still thinking? Walter
Appliance Technician: Webb-Guy, Handyman replied 28 days ago

yes was just verifying you tested it as well now what about thermistor?

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Customer reply replied 28 days ago
Ok no phone call. Any ideas as to what check next or just shoot it?
Customer reply replied 28 days ago
Thanks for trying. good bye.
Appliance Technician: Tom Goellner, Home Appliance Technician replied 27 days ago
Tom Goellner
Tom Goellner, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,705
Experience: 32 yrs. experience servicing major appliances and HVAC equipment.
Verified

Do you want to start over ? I think the first expert was thinking you're trying to heat and you're really trying to microwave , correct ?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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