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Are u there? Ge+profile+washer+wprb9110doww. Start button…

Are u there? Contractor's...

Are u there?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Ge+profile+washer+wprb9110doww

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Start button does not work. Other buttons work ok.

Contractor's Assistant: Just to clarify, what's the make and model of the appliance? And has it done this before?

Ge+profile+washer+wprb9110doww

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Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 19 hours by:
6/12/2018
Michelle-mod
Michelle-mod, Moderator
Category: Appliance
Satisfied Customers: 12
Experience: Moderator
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Hello:
I'm Michelle, the moderator for this category here on JustAnswer!
I'm so sorry that a JustAnswer Expert has not connected with you yet. I wanted to reach out to see if you still needed assistance with your question?
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Customer reply replied 2 months ago
Still need assistance. Would prefer a phone conversation. Please call(###) ###-#### Let me know when I should expect a call so that I can be home.
Customer reply replied 2 months ago
Seems like a slow response. I have yet to be contacted by an Appliance Technician. If I do not get a call today from a technician to my cell phone(###) ###-#### then I will turn my attention elsewhere for service and assistance.
Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 months ago
Michelle, What's the deal??! Have not heard from a technician...
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 26,056
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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I am sorry nobody has gotten back to you yet. Are you still needing help with this?

If so, it may be something as simple as a lid switch or a control failure. Does the START button beep at all or what exactly happens when you attempt to start a cycle?

Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 26,056
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Kelly and 87 other Appliance Specialists are ready to help you
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Customer reply replied 2 months ago
I need help with this. START button just flashes when I push it. All of the other buttons seem to engage when I push them except the START button. I have removed the contro panel but I don't know a START switch can just be replaced, or if the entire control panel needs to be replaced.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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