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GE Profile isn’t cooling. At least 13 years old. Side by…

GE Profile isn’t cooling ...

GE Profile isn’t cooling

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

At least 13 years old. Side by side stainless steel front. Model is profile

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

The lights are blinking off and on when I open fridge door. It doesn’t show a temp on control panel. Make noise when I push buttons but nothing displayed

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Answered in 3 minutes by:
6/8/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,263
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Do you have a full model number so I can better assist you? It should be located on a sticker near the ceiling of the refrigerator section and seen if you just open the refrigerator door.

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Customer reply replied 2 months ago
I can get it to you in 20 mins. Left the house

ok, just let me know when you can.

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Customer reply replied 2 months ago
PSS25SGMD BS GE Profile Artica stainless steel front side by side doors

Perfect, thank you.

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The only thing that can cause issue with both your interior light flashing as the dispenser not working is a bad main control board on the back of your refrigerator. There is an 8" x 10" sheet metal panel on the back of your refrigerator. The main control board is behind this panel and you'll need to replace it. In the mean time, the refrigerator will not continue cooling so if you have food inside, please remove it. Below is a link to the board you need to order and replace and it's about $200.

CLICK HERE for control board

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Customer reply replied 2 months ago
Did you receive model #
Customer reply replied 2 months ago
Sorry I see
Customer reply replied 2 months ago
Will do thank you

No problem and good luck!

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,263
Experience: 9+ years being an appliance technician with factory training.
Verified
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Satisfied Customers: 89,263
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Experience: 9+ years being an appliance technician with factory training.

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