Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

GE Profile microwave touchpanel is not responding, stuck on…

Customer Question
GE Profile microwave touchpanel...

GE Profile microwave touchpanel is not responding, stuck on enter time, but doesn’t take keypad input

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

2009

Contractor's Assistant: Do you plan on doing the work yourself?

If I can

Contractor's Assistant: Anything else we should know to help you best?

Model #PVM2070SM4SS

Submitted: 2 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 hour by:
6/7/2018
Appliance Technician: Ray, Home Appliance Technician replied 2 months ago
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 416
Experience: Appliance Repair at GE
Verified

Hello, I'm Ray and would be happy to help you.. did this suddenly happen to the touch pad or gradual?

Ask Your Own Appliance Question
Customer reply replied 2 months ago
This is a 2nd home and I haven’t been here in about a month. Didn’t notice anything before then. Been some power outages
Appliance Technician: Ray, Home Appliance Technician replied 2 months ago

the control board is shorted out probably from the power surges and needs to be replaced. Are you going to do the work yourself?

Ask Your Own Appliance Question
Appliance Technician: Ray, Home Appliance Technician replied 2 months ago

20

on diagram

Microwave control panel

Parts #: WB07X11305

$ 388.27

In Stock searspartsdirect.com

Oh wow!! the part is very expensive

Ask Your Own Appliance Question
Customer reply replied 2 months ago
I can swap out the board. Is there any way to check for sur.
Appliance Technician: Ray, Home Appliance Technician replied 2 months ago

you may be able to get it from amazon or ebay a lot cheaper

Ask Your Own Appliance Question
Customer reply replied 2 months ago
Ok, thanks
Appliance Technician: Ray, Home Appliance Technician replied 2 months ago

its expensive because of the age of the machine,, the price of parts go up the older they get

Ask Your Own Appliance Question
Appliance Technician: Ray, Home Appliance Technician replied 2 months ago

you probably come out better getting a new microwave because of the age of it

Ask Your Own Appliance Question
Appliance Technician: Ray, Home Appliance Technician replied 2 months ago

want me to see if ebay has it?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Ray Your Own Question
Ray
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 416
416 Satisfied Customers
Experience: Appliance Repair at GE

Ray is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a GE microwave oven Model #JVM1850SM4SS the fan
I have a GE microwave oven Model #JVM1850SM4SS the fan interior light stays on at all times and I cannot get it to turn off. Please help. Thank you, Mary … read more
lm0494
lm0494
7 satisfied customers
We have a GE Microwave, Manufactored November 2009, Serial
We have a GE Microwave, Manufactored November 2009, Serial Number VS 900479 B, made in Malaysia, Model Number PVM2070SM4SS that just quit working on us. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My Dishwasher PDW9800J00SS didn't work so I replaced the
My Dishwasher PDW9800J00SS didn't work so I replaced the Thermal Fuse, Touch Pad and the Control Module. Now it works but I can't scroll through the Selections: Anti- Bacterial, Cookware, Normal, Chin… read more
kingmz
kingmz
Appliance technician
Associate Degree
168 satisfied customers
I have a GE Profile Microwave. (Model # *****) It does
I have a GE Profile Microwave. (Model # *****) It does show the time on it. There is, however, no "clock" button on the keypad, and nothing in the instructions on how to change the time. Please help m… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
HEY KELLY GOT A GE PROFILE MODEL PMV207OMD1CC TOUCH PAD NOT
HEY KELLY GOT A GE PROFILE MODEL PMV207OMD1CC TOUCH PAD NOT WORKING EVERYTHING ELSE IS. I REMOVED THE 3 RIBBONS AND CLEANED CONTACTS WITH RUBBING ALCOHOL, REMOVED AND REPLACED ALL CONNECTORS. ALL TO N… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
My GE profile spacemaker 2.0 microwave touchpad no longer works.
My GE profile spacemaker 2.0 microwave touchpad no longer works. It is stuck on set clock. The fan, lights and boost work.… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
I have a GE spacemaker microwave oven mode JVM1540WMC and it
I have a GE spacemaker microwave oven mode JVM1540WMC and it just stopped working. The lights and display are on and a message displays "press clock", but none of the buttons will respond. I have trie… read more
The Appliance Guy
The Appliance Guy
High School or GED
11 satisfied customers
We have a GE Profile microwave space maker which is about 4
We have a GE Profile microwave space maker which is about 4 years old. The touch pad won't respond. I turned the circuit breaker off for 60 seconds and it reset to the beginning to set the time etc., … read more
APPLIANCE GURU-John
APPLIANCE GURU-John
APPLIANCE BUSINESS OWNER
Vocational, Technical or Trade Scho
543 satisfied customers
I have a GE Profile Spacemaker microwave Model JVM2070SK02.
I have a GE Profile Spacemaker microwave Model JVM2070SK02. The keypad has stopped responding to touch. The other functions -- light and fan still operate and the keypad lights up when the door is ope… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
i have a ge profile jvm1790sk microwave convention. all of
i have a ge profile jvm1790sk microwave convention. all of a sudden the enter mode on the dial stopped functioning when i press time cook and set time start button doesnt work either please help it al… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a ge profile dishwasher and it wont kick on. The settings
I have a ge profile dishwasher and it won't kick on. The settings are currently stuck and I can't get it to reset. We bought our unit and don't have a manual. Any suggesstions?… read more
Neilwill
Neilwill
Appliance Manager
High School or GED
1,269 satisfied customers
I have a GE over the stove microwave, model HVM1540LN1CS.
I have a GE over the stove microwave, model HVM1540LN1CS. The time/cook and start buttons will not respond. All the buttons work. Is there a reset button or something I can do to restart? Thanks for y… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
GE over the range microwave model JVM 2070 HEO2 touchpad illuminates
GE over the range microwave model JVM 2070 HEO2 touchpad illuminates but does not respond to inputs. Unplugged the unit to see if it would reset-powers back up in clock setting mode but will not respo… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My Maytag umc5200bab/w/s microwave oven has been disconnected
My Maytag umc5200bab/w/s microwave oven has been disconnected for two months. I plugged the microwave in today and when the OSD (on sceen display) instructed me to enter the time of day the keypad wou… read more
Neilwill
Neilwill
Appliance Manager
High School or GED
1,269 satisfied customers
I have a GE spacemaker microwave oven mode JVM1540WMC and it
I have a GE spacemaker microwave oven mode JVM1540WMC and it just stopped working. The lights and display are on and a message displays "press clock", but none of the buttons will respond.… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
Our Microwave GE Spacemaker XL1800 display is reading P9 and
Our Microwave GE Spacemaker XL1800 display is reading P9 and none of the touchpanel buttons are responding. Any suggestions… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
I have a Profile GE ,spacemaker2.0 The touch pad on it wont
I have a Profile GE ,spacemaker2.0 The touch pad on it won't respond to a touch. It lights up but does nothing.We have unplugged it and plugged it in again. It does nothing. If you can"t help me, then… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My GE profile Microwave electronic key pad is unresponsive.
My GE profile Microwave electronic key pad is unresponsive. The only keys that work are the Off/Clear button and the set buttons. If I shut off the power, occasionally the popcorn an potato buttons wi… read more
The Appliance Guy
The Appliance Guy
High School or GED
11 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x