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My GE Profile refrigerator freezer stopped cooling over the…

My GE Profile refrigerator...

My GE Profile refrigerator freezer stopped cooling over the weekend. I cut and then restored power. No change.

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Model PS123CRCSV I'm guessing about 15 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Depends what is needed

Contractor's Assistant: Anything else we should know to help you best?

I hear a strange faint whirring sound.

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Answered in 1 minute by:
6/4/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,271
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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The first thing you want to do is pull the refrigerator out and remove the lower back access panel. Is the fan next to the compressor running? If you touch the compressor is it room temperature, warm, or blazing hot?

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,271
Experience: 9+ years being an appliance technician with factory training.
Verified
Tyler Z. and 87 other Appliance Specialists are ready to help you
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Customer reply replied 2 months ago
Tyler, I'm at the office now, not at home. If fan not running, then what? If compressor warm, what shall I do?
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