Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Can you tell me if the water inlet valve on a Samsung

Customer Question
Can you tell me...

Can you tell me if the water inlet valve on a Samsung RFG298HD is a duel inlet valve?

Contractor's Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?

RFG298HD. Both Ice makers stopped at the same time, but I'm still getting water through the door. Brand new water filter. The unit seems to be a little noisier than usual though, so I'm not sure if it's aboard, a fan, the valve?

Contractor's Assistant: Do you plan on doing the work yourself?

If i can...

Contractor's Assistant: Anything else we should know to help you best?

I don't think so.. thanks

Submitted: 2 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 16 minutes by:
6/1/2018
Appliance Technician: Ray, Home Appliance Technician replied 2 months ago
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 416
Experience: Appliance Repair at GE
Verified

Hello, I'm Ray and would be happy to help you.. yes, it's a dual valve... are you replacing it yourself?

Ask Your Own Appliance Question
Customer reply replied 2 months ago
It depends on the complexity, but I'd assume so if the parts are relatively easy to get and the installation is somewhat straightforward.
Customer reply replied 2 months ago
Are you confident it's the valve?
Appliance Technician: Ray, Home Appliance Technician replied 2 months ago

it could also be the ice maker.. I would change the valve first because most of the time that's what it is

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
We have a Samsung French door refrigerator with freezer
We have a Samsung French door refrigerator with freezer below, the bottom freezer is working but the top is not cooling … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,330 satisfied customers
Tyler D. How things? good I hope. I have a general question
Hi Tyler D. How things ? good I hope. I have a general question for you on an ice maker issue and was wondering if you have ever experienced this symptom and could help. The original visit for this ic… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a Samsung rfg238 series dual ice maker that makes ice
I have a Samsung rfg238 series dual ice maker that makes ice intermittently. The ice maker in the refrigerator area makes a beep beep sound when I reset it. It will make a small amount of ice. So I re… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,330 satisfied customers
I tried typing the question before but didn't know the
I tried typing the question before but didn't know the service cost money. I refreshed and can't type in the box anymore.… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,330 satisfied customers
I have the Samsung RFG298HD refrigerator. The top ice maker
I have the Samsung RFG298HD refrigerator. The top ice maker stopped working but I fixed it because the ice had jammed the rotor. Now the bottom ice maker is not making ice. There was not ice stuck in … read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
The upper ice maker in my samsung rfg298hd refrigerator started
The upper ice maker in my samsung rfg298hd refrigerator started pouring water out and down the inside of the unit and on to the floor. I had to roll the unit out and shut off the water supply line to … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Barry , i have ge refrigertor , its water dispenser and
Hi Barry , i have ge refrigertor , its water dispenser and ice maker is not working . 1. It seem when I am putting new filter , water is not going in the filter as I used to hearthe some of water , no… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
I have an Amana Side by side Refrigerator ARS9169AS Everything
I have an Amana Side by side Refrigerator ARS9169AS Everything works fine I can get a glass of cold water out of it the only thing that is a problems is that it will not make ICE We founnd the arm abo… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My KitchenAid refrigerator (Model KBRP20ERSS01) water dispenser
My KitchenAid refrigerator (Model KBRP20ERSS01) water dispenser is not working after I replaced the water filter. Also, the ice maker is no longer making ice. I did nothing more than replace the water… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
We looked at the icemaker duty cycle on a bunch of different
We looked at the icemaker duty cycle on a bunch of different refrigerators. Most of them took about 8 seconds to fill the ice cube tray. However, some only took 2 seconds or so. Do you know what is di… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
The auto ice maker on my GE Profile ref stopped working. Water
The auto ice maker on my GE Profile ref stopped working. Water will dispense but we are making no ice. On/Off switch set properly. Just no ice being made. Have removed the ice tray several times and r… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
My GE refrigerator with a water dispenser in the door will
My GE refrigerator with a water dispenser in the door will not deliver water. It stopped working when my ice maker quit working. I replaced the ice maker and the Culligan water filter, but still no wa… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My Bosch Ice maker is not producing ice even though we have
My Bosch Ice maker is not producing ice even though we have replaced the ice maker twice. Any ideas about what to do next.… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Samsung RFG297AARS/XAA system (using for 1yr+) seems perfectly
Samsung RFG297AARS/XAA system (using for 1yr+) seems perfectly healthy EXCEPT non-functioning ice maker. Have recently installed a fresh filter, and water pressure is fine, so those are not the likely… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
Refrigerator RF267AA stopped making ice, although there is
Refrigerator RF267AA stopped making ice, although there is water coming out of water dispenser. Everything seems to be in order and ice maker is sitting correctly.… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I have a refrigerator model#ED2FHEXNQ00 it seems my icemaker
I have a refrigerator model#ED2FHEXNQ00 it seems my icemaker has stop working, Granted I'm just changing the water filter. I figured that would cause the icemaker to start working again, but it hasn't… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
My GE smartwater filter side by side exterior water dispenser
My GE smartwater filter side by side exterior water dispenser quit working. I can hear a faint "whir" sound coming from inside, but it is not dispensing water. The fridge is about 4 years old. Help!… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Hi, I have a GE GSH 22 KGPC Refridgerator Fereezer with the
Hi, I have a GE GSH 22 KGPC Refridgerator Fereezer with the ice & water dispenser through the door. The ice maker stopped producing ice so I bought the valve that both water lines go through & replace… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x