Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

TRYING TO FIX DOWNDRAFT VENT FOR GE MONAGRAM SERIES COOKTOP.

Customer Question
TRYING TO FIX DOWNDRAFT...

TRYING TO FIX DOWNDRAFT VENT FOR GE MONAGRAM SERIES COOKTOP. WIRES TO UP/DOWN BUTTON CAME LOOSE AT CONNECTOR WHILE REPLACING ACCIDENTALLY SHORTED OUT IS THERE A BREAKER IN OR ON THE UNIT PANEL OR DID I FRY THE WHOLE THING

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

ABOUT 10 YRS 36 INCH COOKTOP

Contractor's Assistant: Do you plan on doing the work yourself?

IHAD MADE THE REPAIR BY SPLICING THE WIRE AND IT WORKED UNFORTUNATELY ONE OF THE SPLICES TOUCHED THE FRAME AND SPARKED NOW AFTER CHECKING CONNECTIONS AND TAPING I GET NOTHING WHEN I PUSH UP/DOWN BUTTON. IS THERE A BREAKER ON THIS UNIT

Contractor's Assistant: Anything else we should know to help you best?

I HOPE I DIDNT FRY THE CIRCUIT BOARD

Submitted: 2 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 57 minutes by:
5/31/2018
Appliance Technician: Rusty S, Home Appliance Technician replied 2 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

May I please have your model number so I am able to provide you with accurate, model specific information?

Ask Your Own Appliance Question
Customer reply replied 2 months ago
ZVB36
Appliance Technician: Rusty S, Home Appliance Technician replied 2 months ago

There are no breakers but there are fuses on the control that may have opened. The technical information for that model is attached. If fuses are okay, replace the board.

If you would be so kind, would you please remember to rate my service USING THE STAR SCALE at the top or the bottom of the page before you leave today? You may post back at anytime with follow up questions. Please let me know how I may earn your 5 star rating! Thank you so much!

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Rusty S Your Own Question
Rusty S
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
282 Satisfied Customers
Experience: Master Technician at Self

Rusty S is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
When you hit start button the cancel button lights up cant
when you hit start button the cancel button lights up cant get anything to run … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
Need someone in my area to service a Thermadore cooktop.
Need someone in my area to service a Thermadore cooktop. … read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
I have a kitchen aid gas range. the pf code is displayed.
i have a kitchen aid gas range. the pf code is displayed. cancel button does not help, any other suggestions? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Thermador 6 burner gas cooktop and the XLO burners
I have a Thermador 6 burner gas cooktop and the XLO burners will not spark or ignite. I do not know the model number because painters covered it up when they painted the cabinets. It is a 36 … read more
Billy Olenick
Billy Olenick
Major appliance repair tech
244 satisfied customers
I have a maytag quiet series 400. I think I accidentally locked
I have a maytag quiet series 400. I think I accidentally locked the controls. No lights will go on … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Kenmore 700 series gas dryer and it wont turn
I have a Kenmore 700 series gas dryer and it wont turn on,door switch and thermo switch are good,i checked the start button and it has contunuity when pushed,and the belt switch is good,any suggestion… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
, my Jenn air electrick island cook top are not working after
Hi, my Jenn air electrick island cook top are not working after marking sparks. what could go wrong?… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I just purchased a used Thermador gas cooktop. I am missing
I just purchased a used Thermador gas cooktop. I am missing the power cord that connects to the wire harness for the ig nitors.… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a Jenn-air SVE47110B electric range. I removed the
I have a Jenn-air SVE47110B electric range. I removed the control panel housing to fix the oven light switch which had cracked and lost the ground wire. Didn't flip the breaker before hand and shorted… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
The plug on our jenn-air downdraft gas cooktop accidentally
The plug on our jenn-air downdraft gas cooktop accidentally came out of the electric outlet. When we plugged it back in, the starter mechanism came on all burners and we couldn't get it to stop. We un… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
The GE profile 36inch gas cooktop will not light. When cooktop
The GE profile 36inch gas cooktop will not light. When cooktop knobs are turned to lite, the spark igniter does not make a series of electric sparks (ticking sounds) to light the burner. Turning it to… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
i havea kenmore elite. i turned on a burner and there was
i havea kenmore elite. i turned on a burner and there was a pop sound. the circuit breaker went down and the whole stove was out. i threw the circuit breaker and the oven lights came on but there is n… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
just replaced a thermadore 36 gas cooktop with a new one but
just replaced a thermadore 36" gas cooktop with a new one but it does not have controls for the thermadore downdraft. from the wiring harness i can make the unit go up and down but can not get the fan… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
have as/s refridgerator/freezer whirlpool gold series model
have as/s refridgerator/freezer whirlpool gold series model GS6SHEXN800 not getting below 45-50 on ref side colder as you go down in box,,, freezer makes ice , but only 1=2 dumps a day freezing but no… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I have a 36 inch dacor downdraft hood about 10 years old it
I have a 36 inch dacor downdraft hood about 10 years old it will go up and down but it no longer blows the air out… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Yesterday I talked to your technician William. I need to replace
Yesterday I talked to your technician William. I need to replace my cooktop. The dimensions are 36x22 1/4. It needs to be gas with a downdraft vent (it is set in granite). I want Jenaire. He recommend… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
I have a model RV30 raised downdraft vent and it has completely
I have a model RV30 raised downdraft vent and it has completely stopped working. I have tried holding down the high & low buttons to try to activate the button panel, but it won't activate. I checked … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
i have a ge downdraft jvb36 about 10 yrs old it seems the
i have a ge downdraft jvb36 about 10 yrs old it seems the telescopic unit has come off the track. is there a way to reset it without a service call?… read more
Luke
Luke
High School or GED
52 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x