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SECOND OPINION. i have a ge washer just stopped working

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SECOND OPINION. i have a ge...
SECOND OPINION.
i have a ge washer just stopped working
Submitted: 25 days ago.Category: Appliance
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Answered in 6 hours by:
5/31/2018
Appliance Technician: Rusty S, Home Appliance Technician replied 24 days ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

  1. What is your washing machine doing, please?
  2. May I please have your model number so I am able to provide you with accurate, model specific information?
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Customer reply replied 24 days ago
its a dish washer
Model GSD2200G02cc - make GE
problem:
when dish washer was running i stopped it and put a new dish during the wash cycle - it would not come on back - just silent
I have cleaned the waster sytem as there was water standing - still no impact
I have tested that the voltage is available on the front
I am looking for help to see what elase can be done
Customer reply replied 24 days ago
please advise what should be our next steps?
Appliance Technician: Rusty S, Home Appliance Technician replied 24 days ago

Do you have a meter to perform any electrical testing with?

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Customer reply replied 24 days ago
a multi meter
Appliance Technician: Rusty S, Home Appliance Technician replied 24 days ago

Turn the power off to the dishwasher and remove the screws from around the inner door and separate the panels. Can you test the door switch for continuity, please?

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Customer reply replied 24 days ago
power off is if I don't use it
we do t have a power switch
I can take the magnetic fuse of the main board for dish washer out if that is required
Appliance Technician: Rusty S, Home Appliance Technician replied 24 days ago

Well, you just need to make it safe to test. You can test it with power on but you will need to measure voltage through the switch instead of continuity. I would get the power off, though, that is always best.

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Customer reply replied 24 days ago
I have opened the door
Customer reply replied 24 days ago
inner and outer are now separate
Appliance Technician: Rusty S, Home Appliance Technician replied 24 days ago

Okay, the door switch is at the top. Remove one of the wires and measure to see if you have continuity between the two terminals when the plunger is pushed in.

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Customer reply replied 24 days ago
a small plastic thing all g with metal has come off
Customer reply replied 24 days ago
also can I send u the pic for the same
Appliance Technician: Rusty S, Home Appliance Technician replied 24 days ago

If you can post a picture that will be helpful.

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Customer reply replied 24 days ago
the switch seems to work OK
Customer reply replied 24 days ago
I get continuity by pressing switch on/off
Appliance Technician: Rusty S, Home Appliance Technician replied 24 days ago

Yes, that piece is broken and not actuating the switch. That is why it is not working. Do you see where it broke from?

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Appliance Technician: Rusty S, Home Appliance Technician replied 24 days ago

YOu can try to epoxy that stud back to the control panel.

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Customer reply replied 24 days ago
let me try
Appliance Technician: Rusty S, Home Appliance Technician replied 24 days ago

If it does not stay, the panel will need to be replaced, part number WD34X10561, see below.

CLICK HERE

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Appliance Technician: Rusty S, Home Appliance Technician replied 24 days ago

Nice job tracking that down :)

If you would be so kind, would you please remember to rate my service USING THE STAR SCALE at the top or the bottom of the page before you leave today? You may post back at anytime with follow up questions. Please let me know how I may earn your 5 star rating! Thank you so much!

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Customer reply replied 24 days ago
how much time it would take
I need to sand it also
can gimme an hour or we can work tomorrow
Appliance Technician: Rusty S, Home Appliance Technician replied 24 days ago

It will take 24 hours for the epoxy to cure, don't rush it. You only have one shot or the surfaces will not bond correctly.

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Rusty S
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Category: Appliance
Satisfied Customers: 282
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Experience: Master Technician at Self

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