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I washing the inside of my refrigerator and don't know how…

Customer Question
I washing the inside...

I washing the inside of my refrigerator and don't know how to remove the glass shelves to wash them and their runners

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

It's a refrigerator. General Ele. model GSH25JFTA-CC Approx 12 yrs old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes--I'm just washing the inside and want to remove the glass shelves.

Submitted: 2 months ago.Category: Appliance
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Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 months ago
I don't understand what more you want.
Customer reply replied 2 months ago
I'll have to get your help via e-mail ---please
Answered in 27 minutes by:
5/30/2018
Appliance Technician: Rusty S, Home Appliance Technician replied 2 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

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Appliance Technician: Rusty S, Home Appliance Technician replied 2 months ago

To remove the glass shelves, lift up at the front to about a 45* angle and then the back will lift up a little and pull forward. Let me know how it goes!

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Customer reply replied 2 months ago
There is no "lift up" to it it is blocked by some sort of retaining clip
Appliance Technician: Rusty S, Home Appliance Technician replied 2 months ago

Please allow me just a few minutes to prepare some information for you, thank you!

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Customer reply replied 2 months ago
now what ?
Customer reply replied 2 months ago
R he glass shelves are held in place by a retaning clip. No lifting it
Appliance Technician: Rusty S, Home Appliance Technician replied 2 months ago

The clip will have to be removed. If you post a picture of the clip, I can explain how to release it. Typically, they have a lip at the top that you pull it out of place with.

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Appliance Technician: Rusty S, Home Appliance Technician replied 2 months ago

None of the literature for that model show any retainer clips so I am not sure which ones may be in there.

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Customer reply replied 2 months ago
Ill try to send a photo
Appliance Technician: Rusty S, Home Appliance Technician replied 2 months ago

Sure, thank you. Use the ADD FILE button to post them here.

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Customer reply replied 2 months ago
Nope cant send photo. Skip it. Forget I ever called
Appliance Technician: Rusty S, Home Appliance Technician replied 2 months ago

Will do, take care.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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