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My dehumidifier no longer collects water from my "damp"

Customer Question
My dehumidifier no longer...

My dehumidifier no longer collects water from my "damp" basement. I have cleaned the filter. What do I do now?

Contractor's Assistant: How long has this been going on? And how severe is the problem?

I just hooked it up for the summer. It worked fine last year.

Contractor's Assistant: Do you plan on doing the work yourself?

What work do I have to do?

Contractor's Assistant: Anything else we should know to help you best?

I have turned it up for "more dry" and down to "less dry". I don't know what else to do.

Submitted: 2 months ago.Category: Appliance
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Answered in 1 hour by:
5/30/2018
Appliance Technician: Rusty S, Home Appliance Technician replied 2 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

  1. Do you hear the compressor running along with the fan?
  2. May I please have your model number so I am able to provide you with accurate, model specific information?
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Customer reply replied 2 months ago
The model # is FDR25S1. It seems like it sounds the same -- I don't see any difference from last year in the sounds.
Appliance Technician: Rusty S, Home Appliance Technician replied 2 months ago

Okay, which I was expecting. These all have a very common issue. Is it less than 5 years old?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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