Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a GE Spacemaker microwave (over the range). I cracked…

Customer Question
Hello, I have a...

Hello, I have a GE Spacemaker microwave (over the range). I cracked the door of the microwave. I purchased a new door. I cannot figure out how to remove the broken door, or install the new door.

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Exact model is: JVM1640WJ01

Contractor's Assistant: Do you plan on doing the work yourself?

I hope to. I'm pretty handy, and I think there should just be a pin or screws to remove, but it is not obvious.

Contractor's Assistant: Anything else we should know to help you best?

No. I just need to get the entire door removed from the microwave, and need to install its replacement, which I have purchased.

Submitted: 2 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 13 hours by:
5/30/2018
Appliance Technician: Gina-Moderator, Moderator replied 2 months ago
Gina-Moderator
Gina-Moderator, Moderator
Category: Appliance
Satisfied Customers: 13
Experience: Moderator at JustAnswer
Verified
Hello:
I'm Gina, a Moderator for JustAnswer.com.
I'm so sorry that a JustAnswer Expert has not connected with you yet. I wanted to reach out to see if you still needed assistance with your question?
Please use the reply box below to let me know if you'd like to continue or cancel.
Thank you,
Gina~Moderator
Ask Your Own Appliance Question
Customer reply replied 2 months ago
I do. And I have paid for an answer please.
Customer reply replied 2 months ago
Can I expect an answer today? Thanks for your help.
Customer reply replied 2 months ago
Hello?? I have received no answer from any technician. Please help.
Appliance Technician: Randy 43, Home Appliance Technician replied 2 months ago
Randy 43
Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3,805
Experience: 20 yrs experience 18 in home,gas license , refrigeration expert
Verified

hello , couple questions , have you removed the top grille and unplugged the unit ?/also did your new comes with hinges ? thx randy

Ask Your Own Appliance Question
Customer reply replied 2 months ago
Can I send a photo?
It is a built-in microwave. No, have not unplugged but could throw the circuit breaker off. What do you mean by top grill? The new door has a built in bracket thing, but no hinge. In a photo, if I can send one, you will see built in pin/hinge.
Appliance Technician: Randy 43, Home Appliance Technician replied 2 months ago

ok go ahead

Ask Your Own Appliance Question
Customer reply replied 2 months ago
Your platform doesn't seem to allow photos. Where would I send them?
Appliance Technician: Randy 43, Home Appliance Technician replied 2 months ago

like a attachment ? im not sure they used to

Ask Your Own Appliance Question
Appliance Technician: Randy 43, Home Appliance Technician replied 2 months ago

so your mw doesnt have a plastic grill that fits above the door ?

Ask Your Own Appliance Question
Customer reply replied 2 months ago
Above the door?
What are you calling a grill? The "vents" are above the door. Is that what you mean? No, I haven't removed that.
Customer reply replied 2 months ago
Does that "vent" above the door just pop off?
Appliance Technician: Randy 43, Home Appliance Technician replied 2 months ago

THE VENT /GRILL IS A LONG PLASTIC PIECE THAT RIDES THE LENGTH OF THE MICROWAVE , TWO SCREWS IN FROM THE TOP AND GRILL SHOULD POP OFF ,EXPOSING HINGES AND SCREWS

Ask Your Own Appliance Question
Appliance Technician: Randy 43, Home Appliance Technician replied 2 months ago

sorry , i forgot caps lock

Ask Your Own Appliance Question
Customer reply replied 2 months ago
What do you mean "two screws in from the top"?
Appliance Technician: Randy 43, Home Appliance Technician replied 2 months ago

on top of the microwave down into the top of the grill

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
The handle on my ge microwave broke loose, screw that
The handle on my ge microwave broke loose, screw that attaches handle pulled through the pane. Do I need to replace the entire door. Think so, but cannot determine how to remove the door. It is a buil… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a GE Profile Spacemaker Microwave. The bulb burned out.
I have a GE Profile Spacemaker Microwave. The bulb burned out. I removed the plastic covering where the light is. How do I get to the light bulb???? There are no screws to ubscrew. Only the holes wher… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
The buttons on my Spacemaker Mircowave JVM2070 are pushed in
The buttons on my Spacemaker Mircowave JVM2070 are pushed in below the front panel and I cannot access. How do I remove the cover?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a GE Spacemaker (over the stove) microwave oven Model
I have a GE Spacemaker (over the stove) microwave oven Model # XXXXX 1443BK02 mfg Sept 2005. Oven has only been used about 3 months of the year since its mfg. When it is turned on there is no sound th… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
have a ge spacemaker made 2004 mod. jmv1490 bh in my rv need
have a ge spacemaker made 2004 mod. jmv1490 bh in my rv need to replace inside bulb . what is the proceedure .… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
We lease an apartment with an Over-the-range Microwave, GE
We lease an apartment with an Over-the-range Microwave, GE Model JVM1653SF001, and the microwave is approaching 9 years old. Recently our tenants showed us that the door handle was pulled entirely off… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
There is a GE Spacemaker Microwave, Model #jvm1443lk02, in
There is a GE Spacemaker Microwave, Model #jvm1443lk02, in the apartment that I am renting. It seems that there is a crack in the door frame. I will be purchasing the new door frame from GE but how do… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
The lower part of the handle broke on our GE Spacemaker XL
The lower part of the handle broke on our GE Spacemaker XL Microwave Oven. The model number is XXXXX 002. There is a screw at the top on the inside of the door, but no screw at the bottom where the pl… read more
repairman4734
repairman4734
Technician
High School or GED
684 satisfied customers
I have a GE Spacemaker Microwave Model JVM1490SD003. The door
I have a GE Spacemaker Microwave Model JVM1490SD003. The door handle has broken off. Can I just buy a new handle and replace it? If so, how do I get the door assembly apart? Or do I have to buy an ent… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
My GE Advantium microwave handle snapped off. I see it is
My GE Advantium microwave handle snapped off. I see it is available on-line for purchase. Can you tell me how to replace it, as it doesn't seem intuitive or obvious the way it appears to be built into… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
One of the ceiling lights in the microwave is out. How do
One of the "ceiling" lights in the microwave is out. How do I replace? I have a GE Spacemaker XL, Model No.: JVM1350AW002.… read more
servicegeek
servicegeek
service technician
High School or GED
720 satisfied customers
I have a GE spacemaker microwave and the door handle has broken
I have a GE spacemaker microwave and the door handle has broken off from the bottom attachment. I'm a pretty handy guy. Is this a repair I can do on my own ? It's not obvious to me how to remove the h… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
hey guys, I have a whirlpool over-the-range microwave model
hey guys, I have a whirlpool over-the-range microwave model mh1160xs installed and one of the clips that the door latches in has broken. I need to know if I can install any other models in the same mo… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
I have a GE spacemaker 2.0 over the range microwave. Lately,
I have a GE spacemaker 2.0 over the range microwave. Lately, all three buttons (vent, boost, and light) have pushed into the microwave, and I cannot push them any more.. Is there a way to open up the … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I want to buy a new stainless steel GE spacemaker over-the-range
I want to buy a new stainless steel GE spacemaker over-the-range microwave oven to replace the eight-year old White oven that I presently have. My old microwave is model JVM1640WB004, with serial numb… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
Hi, I really need help. I need to replace an old Microwave
Hi, I really need help. I need to replace an old Microwave oven that is a: GE-Spacemaker Manufactured in 1989 On the manual the Model number JVM150H ( then inside the microwave there are the #'s 001) … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Someone just gave me a GE spacemaker xl1400 microwave. I want
Someone just gave me a GE spacemaker xl1400 microwave. I want to install it over my stove but can't seem to figure out if it needs to vent externally or if it 'self vents'. I just bought this house an… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Hi, i am needing to replace a ge spacemaker manuf. in 1984 ...
Hi, i am needing to replace a ge spacemaker manuf. in 1984 model #jvm48007 serial #tr938887m. can you tell me what will fit or what i need to get. since this one is 24years old, i want to get another … read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,606 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x