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It seems I have a door fault code on my whirlpool duet

Customer Question
Hi there it seems...

Hi there it seems I have a door fault code on my whirlpool duet washer

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

WFW94HEXW2 model number

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

I was trying to narrow it down, tore drum rotor and stator apart, looks fine

Submitted: 2 months ago.Category: Appliance
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Answered in 11 minutes by:
5/29/2018
Appliance Technician: Webb-Guy, Handyman replied 2 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,478
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. Have you tried unplugging your appliance for 5 minutes to do a hard reset yet? If unplugging is not easy to do turning off the breaker for 5 minutes does the same thing.

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Appliance Technician: Webb-Guy, Handyman replied 2 months ago

what is the error that you are getting?

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Customer reply replied 2 months ago
I don't want to be charged money for this
Customer reply replied 2 months ago
I was asked for a 5 dollar payment, now I get hit south 28?
Customer reply replied 2 months ago
With*
Appliance Technician: Webb-Guy, Handyman replied 2 months ago

there is no further charges beyond that are you no longer wanting assistance?

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Customer reply replied 2 months ago
I'm not paying mote than 5?
Customer reply replied 2 months ago
I'm so frustrated I can't text
Appliance Technician: Webb-Guy, Handyman replied 2 months ago

I will have this cancelled and refunded for you then. No need to be frustrated.

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Customer reply replied 2 months ago
Please do
Appliance Technician: Webb-Guy, Handyman replied 2 months ago

will do

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Customer reply replied 2 months ago
Thank you
Appliance Technician: Webb-Guy, Handyman replied 2 months ago

your welcome

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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