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I own a ge profile refrigerator that willnot freeze the

Customer Question
I own a ge...

I own a ge profile refrigerator that willnot freeze the water in the icemaker

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

6-7 years old and the model # pgss5rkzhss

Contractor's Assistant: Do you plan on doing the work yourself?

Yes i would like to we have already replaced the icemaker ourselves and it just will not freee the water to make cubes

Contractor's Assistant: Anything else we should know to help you best?

I have taken a hair dryer to unfreeze the supply line and the water in the reservoir is warm but the fingers rotate in the icemaker

Submitted: 2 months ago.Category: Appliance
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Customer reply replied 2 months ago
What is taking so long
Answered in 15 hours by:
5/28/2018
Appliance Technician: Gina-Moderator, Moderator replied 2 months ago
Gina-Moderator
Gina-Moderator, Moderator
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Hello:
I'm Gina, a Moderator for JustAnswer.com.
I'm so sorry that a JustAnswer Expert has not connected with you yet. I wanted to reach out to see if you still needed assistance with your question?
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Customer reply replied 2 months ago
i still need assistance on his issue
Appliance Technician: FixAll, Home Appliance Technician replied 2 months ago
FixAll
FixAll, Home Appliance Technician
Category: Appliance
Satisfied Customers: 235
Experience: I currently work for one of the largest appliance repair services in the country. I service laundry and kitchen
Verified
Hi you say that you have water in the icemaker but it’s not frozen ?
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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