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Our brand new just installed microwave is not heating and is…

Customer Question
Our brand new just...

Our brand new just installed microwave is not heating and is making a “sparking” noise

Contractor's Assistant: What's the microwave's make and model? And can you guesstimate how old it is?

Brand new. GE

Contractor's Assistant: Do you plan on doing the work yourself?

I could.

Contractor's Assistant: Anything else we should know to help you best?

I don’t think so.

Submitted: 2 months ago.Category: Appliance
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Answered in 25 minutes by:
5/27/2018
Appliance Technician: Ray, Home Appliance Technician replied 2 months ago
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 416
Experience: Appliance Repair at GE
Verified

Hello, I;m Ray and would be happy to help you.. The magnetron has shorted out. Where did you purchase it from?

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Appliance Technician: Ray, Home Appliance Technician replied 2 months ago

are you there?

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Customer reply replied 2 months ago
We purchased from Lowes
Customer reply replied 2 months ago
They delivered it Thursday and we installed it today. It’s brand new
Appliance Technician: Ray, Home Appliance Technician replied 2 months ago

I would call lowes to have it replaced.. They may want to send GE out just to check it and verify

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Customer reply replied 2 months ago
Thank you.
Appliance Technician: Ray, Home Appliance Technician replied 2 months ago
You are very welcome. I would greatly appreciate it if you could rate my service. Thanks and good luck to you
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Appliance Technician: Ray, Home Appliance Technician replied 2 months ago

please rate my service so I can get credit for it... thanks

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Ray, Home Appliance Technician
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Satisfied Customers: 416
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Experience: Appliance Repair at GE

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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