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My Whirlpool ref will not do any water or ice because the…

Customer Question
Yes, My Whirlpool ref...

Yes, My Whirlpool ref will not do any water or ice because the switch say locked how can i unlock it?

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Less than ayear old and the Model number is....stby

Contractor's Assistant: Do you plan on doing the work yourself?

Wrf993fifm00

Submitted: 2 months ago.Category: Appliance
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Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 12 minutes by:
5/26/2018
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 months ago
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,986
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
Verified

Hello, this is Dave and I welcome you to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 months ago

Here is how to unlock the dispenser. Touch and hold FAST ICE for 3 seconds to unlock the dispenser. Let me know how this works.

Dave

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Customer reply replied 2 months ago
i did it before i saw your answer...I do appreciate your time. Thanks!
Customer reply replied 2 months ago
Dave, did you see my response?
Customer reply replied 2 months ago
$24 for what???
Customer reply replied 2 months ago
Do think I just want to give away my money, $24 for less than a minute...as a matter of fact how can I cancel this service??
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 2 months ago

I can send your request to customer service.

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Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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