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I have a bosch ascenta dishwasher. I prewash every dish.

Customer Question
I have a bosch...

I have a bosch ascenta dishwasher. I prewash every dish. Most of the time three or four dishes come out with black grains or film baked on to them. I use Cascade dish gel. ant suggestions?

Contractor's Assistant: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?

We purchased it in 2010. model #SHE3AR56UC/16

Contractor's Assistant: Do you plan on doing the work yourself?

WHAT WORK?

Contractor's Assistant: Anything else we should know to help you best?

WHAT ELSE DO YOU WANT TO KNOW?

Submitted: 2 months ago.Category: Appliance
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Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 15 hours by:
5/26/2018
Appliance Technician: Michelle-mod, Moderator replied 2 months ago
Michelle-mod
Michelle-mod, Moderator
Category: Appliance
Satisfied Customers: 12
Experience: Moderator
Verified
Hello:
I'm Michelle, the moderator for this category here on JustAnswer!
I'm so sorry that a JustAnswer Expert has not connected with you yet. I wanted to reach out to see if you still needed assistance with your question?
Please use the reply box below to let me know if you'd like to continue or cancel.
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Michelle~Moderator
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Customer reply replied 2 months ago
I still need an answer
Customer reply replied 2 months ago
If someone has some answers I will continue.
Appliance Technician: Rusty S, Home Appliance Technician replied 2 months ago
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hello, I am sorry nobody has gotten back to you yet. You will likely just need to run a commercial dishwasher cleaner through a full cycle (no dishes) to restore acceptable wash results. I have found through my own experience that Dishwasher Magic does the best. It is available at most stores that sell dishwasher detergent.

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Customer reply replied 2 months ago
Thank you.
Customer reply replied 2 months ago
I will try the suggestion. I need no further contact,
Appliance Technician: Rusty S, Home Appliance Technician replied 2 months ago

Thank you.

Ask Your Own Appliance Question
Customer reply replied 2 months ago
I don't know how to rate the expert until I run the dishwasher with he product he suggested and hen run a load which may be on Thursday.
Appliance Technician: Rusty S, Home Appliance Technician replied 2 months ago

No worries, just disregard any automated messages you may receive and rate or post back at your convenience, thank you!

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Satisfied Customers: 282
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