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Having problem with the food side getting warm. i also see…

Customer Question
Having problem with the...

Having problem with the food side getting warm. i also see mold on the inside of the door. And water dripping from the inside roof

Contractor's Assistant: Have you talked to a roofing professional yet?

You are it

Contractor's Assistant: Do you plan on doing the work yourself?

I do

Contractor's Assistant: Anything else we should know to help you best?

I do not know. Questions maybe?

Submitted: 2 months ago.Category: Appliance
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Customer reply replied 2 months ago
having problem with the food side getting warm. i also see mold on the inside of the door. And water dripping from the inside
Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 32 minutes by:
5/25/2018
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,535
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient.

I may also be assisting you along with other customers so there may be a delay in responses to do not panic just wait for my reply thank you.

Can I please have the Full model number of the unit to better assist you ?

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Customer reply replied 2 months ago
Model GSS225SGMC . G.E,
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 months ago

Can you look at the model number once again ?

I`m not finding anything on the number you have given of GSS225SGMC!

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 months ago

Thank you!

ok you had left off the BS on the end in your first post .

Give me a few minutes to pull up information on this model.

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Customer reply replied 2 months ago
Think i have fixed it
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 months ago

ok no problem

Did you have a door that was not fully closing ?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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