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I have a KitchenAid electric range model# KIRS608BSS0 with…

Customer Question
I have a KitchenAid...

I have a KitchenAid electric range model# ***** with the induction cooktop. The other day while cooking I heard a pop and now only the burners on the right hand side do not work.

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

3 years o ld

Contractor's Assistant: Do you plan on doing the work yourself?

Would like to

Contractor's Assistant: Anything else we should know to help you best?

We have gone through the troubleshoot n the manual to include powering off for an hour and nothing

Submitted: 3 months ago.Category: Appliance
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Customer reply replied 3 months ago
Correction, Model# ***** *****
Answered in 14 hours by:
5/22/2018
Appliance Technician: Gina-Moderator, Moderator replied 2 months ago
Gina-Moderator
Gina-Moderator, Moderator
Category: Appliance
Satisfied Customers: 13
Experience: Moderator at JustAnswer
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Hello:
I'm Gina, a Moderator for JustAnswer.com.
I'm so sorry that a JustAnswer Expert has not connected with you yet. I wanted to reach out to see if you still needed assistance with your question?
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Customer reply replied 2 months ago
I do
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,569
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient.

I may also be assisting you along with other customers so there may be a delay in responses to do not panic just wait for my reply thank you.

And do you have a Volt-Ohm meter and know how to use it ? to be able to do any voltage or component resistance testing .

Or have you taken the unit apart to even investigate what made the pop noise?

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Customer reply replied 2 months ago
No I do not
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 months ago

Ok and the answer to my second question??

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Customer reply replied 2 months ago
Sorry, I was in the store. I took it apart and do not see any evidence of what caused the noise. There is a fuse in the back which seems to be for the oven. I do not see the fuse for the cooktop. I do not know their location
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 months ago

no the cooktop burners do not have a fuse.

And if you do not have a Volt-Ohm meter to even test for voltage to find out why the one side is not working .

I can only give you the most likely failed component if that is what you are wanting ?

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Customer reply replied 2 months ago
No thank you, ***** ***** believe I need to call a home visit from a professional to diagnose the issue. Thank you for your time.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 2 months ago

Yes without you having the tools to do the voltage test that is the best thing to do .

But be aware this is going to cost you I estimate over $400 in part and labor.

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