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I have a duet dryer that just broke. I recently had my duet…

Customer Question
I have a duet...

I have a duet dryer that just broke. I recently had my duet washer fixed. I called about getting a new dryer and they said no dryers will fit on my washer.

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Mod wfw9200sq00 ser csu1308566 type 199-087 wt-wt

Contractor's Assistant: Do you plan on doing the work yourself?

12 amps 120 volts 60 hz

Contractor's Assistant: Anything else we should know to help you best?

Maybe 8 years

Submitted: 3 months ago.Category: Appliance
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Answered in 1 minute by:
5/15/2018
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,263
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Customer reply replied 3 months ago
thanks
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

You are correct that you can not put a different model dryer on top of your washer---they only stack as a matching set. What is wrong with your dryer? Perhaps I can help you fix it.

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Customer reply replied 3 months ago
F01
the guy that helps me said it needs a new computer
Customer reply replied 3 months ago
I just had my dryer fixed about 8 months ago with new belt ect and my washer fixed at christmas bc the water would not drain and it cost $350. I am very disappointed
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

The model number you have is for the washer. Do you have the model for the dryer located on a sticker just inside the door way?

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Customer reply replied 3 months ago
wed9200sq0
Customer reply replied 3 months ago
type dadt ele(###) ###-####el54
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

You are correct, it would need a new main board which is very easy to replace if you wanted to do it yourself. I'm sorry about the circumstances but I really think that is the best option. Below is a link to the part for about $135 (cheapest I could find) as well as a video on how to replace it.

CLICK HERE for part

CLICK HERE for video

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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Appliance Technician: Tyler Z., Appliance Doc replied 2 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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