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My microwave is not quite a year old and last night it just…

My microwave is not...

My microwave is not quite a year old and last night it just abruptly stopped heating at all

Contractor's Assistant: What's the microwave's make and model? And can you guesstimate how old it is?

We just bought the house and kitchen was completely remodeled last summer; so, it's about a year old. Hang on and I'll get the make and model

Contractor's Assistant: Do you plan on doing the work yourself?

I don't know. probably not unless it's something really easy like some type of breaker switch is flipped.

Contractor's Assistant: Anything else we should know to help you best?

Model - JVM6175SK1SS

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Answered in 1 minute by:
5/15/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,265
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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If the microwave still looks and sounds like it's working, but it's just not heating--that means your magnetron has likely failed. The magnetron is the part that actually creates the microwave to heat the food and it commonly goes bad and rarely gives a warning. The part itself costs about $100 so depending on the condition of the microwave and whether you can fix it yourself or not, it may be better to just replace the microwave rather than repair it. Also, it will require you to un-install the entire microwave and remove the outer shell in order to access the magnetron for replacement so if you called a technician out it would be another $150 for trip and labor. Below is a link to the magnetron you'd need to order and replace for your model number.

CLICK HERE for magnetron

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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,265
Experience: 9+ years being an appliance technician with factory training.
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Customer reply replied 3 months ago
Shoot - I think it's better to just replace it. Thanks for your help

If the unit isn't even a year old yet, call GE at 1.***-***-**** and it should still be under warranty.

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