Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Wfw9550ww10 Whirlpool duet washer F01 Disconnected mcu but…

Wfw9550ww10 Whirlpool duet washer F01 Disconnected mcu but...
Wfw9550ww10
Whirlpool duet washer
F01
Disconnected mcu but f01 persists.
Is this most likely a ccu issue since it happens when the mcu is disconnected. My experience is the machine usually doesn't power up or spin at full speed when the mcu is bad
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
5/14/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,307
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question

The only thing that can possibly cause the F01 error is a shorted CCU. The MCU doesn't have anything to do with this error and you'd get an F06 error if the MCU were a problem. Either way, you need to replace the CCU to fix this problem so the part number you need to order is WPW10424936 and it's about $240 I'm sorry to say.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Customer reply replied 3 months ago
Replaced the ccu and am getting a F99 error. Swapped the old one back in and f01. Installed the new one again F99.
This is when the mcu is connected or not

F99 means you have the wrong CCU for the washer. You'll want to call the parts store and have them look up the part, perhaps there is a serial break for your model?

Ask Your Own Appliance Question
Customer reply replied 3 months ago
I found this and it seems to be the exact same problem. I talked to Marcone and they didn't know anything about a serial break. Do you have access to whirlpool tech support to verify it's not fixable?
https://my-secure.justanswer.com/question/guest/51c5a7c0f12043608dea233f7ff4a9ac#re.v/2166,2290/
Customer reply replied 3 months ago
I also called whirlpool and they are useless unless you are an authorized servicer
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified

Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!

When the CCU is replaced, usually you have to pair the new CCU to the User Interface control. Was this completed after installing?

Ask Your Own Appliance Question

The tech sheet is attached for instructions to perform the Service Cycle.

Ask Your Own Appliance Question
Customer reply replied 3 months ago
It was not, I'll try it today.

Sounds good, keep me posted, thank you!

Ask Your Own Appliance Question
Customer reply replied 3 months ago
Ran it though the diagnosis mode which completed and same problem when I power back on f99
Customer reply replied 3 months ago
This ones a lemon I think

I agree, it sounds like a bad CCU.

Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
Experience: Master Technician at Self
Verified
Rusty S and 87 other Appliance Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Rusty S Your Own Question
Rusty S
Rusty S
Rusty S, Home Appliance Technician
Category: Appliance
Satisfied Customers: 282
282 Satisfied Customers
Experience: Master Technician at Self

Rusty S is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

89,307 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a whirlpool duet WFW94HEX washer. When I powered up,
I have a whirlpool duet WFW94HEX washer. When I powered up, setup for a wash. When I press Start the door gets locked but it does not start. Tried powering off and on but door remains locked but won't… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,375 satisfied customers
Whirlpool duet washer model #WFW9550WW10 locks but does not
whirlpool duet washer model #WFW9550WW10 locks but does not fill. The add a garment light is on. When I power off, the door lock light stays on and will not unlock for about 15 minutes. Is this a door… read more
Tyler Z.
Tyler Z.
Appliance Doc
89,307 satisfied customers
Whirlpool WFW8300SW01 Sport Duet Washer, getting error codes
Whirlpool WFW8300SW01 Sport Duet Washer, getting error codes of FO1 and F28, what should I do? … read more
Tyler Z.
Tyler Z.
Appliance Doc
89,307 satisfied customers
I have a Kenmore Front loading washer (model 110.46472501
I have a Kenmore Front loading washer (model 110.46472501 which is also a Whirlpool Duet) that will not agitate or spin. I have done some diagnostics and this is what I have found: 1.) When I run the … read more
Tyler Z.
Tyler Z.
Appliance Doc
89,307 satisfied customers
We have a whirlpool duet front-load washing machine, model
We have a whirlpool duet front-load washing machine, model WFW9550WW10 (w/steam option). It was purchased new 1-2 years ago. The drum recently stopped spinning, but drains fine and filter is clean. Th… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
Whirlpool Duet won't start cycle or unlock door model #WFW9150WW01 Powers
Whirlpool Duet won't start cycle or unlock door model #WFW9150WW01 Powers on and door locks when you hold start, but the cycle never starts. If you hit pause the door doesn't unlock, and the power but… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Whirlpool Duet Washer Model WFW9150WW00. Drum will
I have a Whirlpool Duet Washer Model WFW9150WW00. Drum will fill with water on Wash cycle but the drum will not turn. Receive error code F6E1 when following procedures in Diagnostics Guide (page 13). … read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
I have a maytag mhw6000xg2 that is showing an error code of
I have a maytag mhw6000xg2 that is showing an error code of f01 and e02. Using "quick diagnostic test" washer fills and drains and cycles the soap dispenser and locks door but no spin. Ohm check of th… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
I am a self-employed commercial appliance (restaurant equipment/refrigeration)
I am a self-employed commercial appliance (restaurant equipment/refrigeration) mechanic. However, microprocessor-controlled home appliances are a bit of a mystery. I have a Whirlpool Duet Mod. #WFW975… read more
Tyler Z.
Tyler Z.
Appliance Doc
89,307 satisfied customers
I HAVE A WHIRLPOOL DUET WASHER ABOUT 5 TO 6 YEARS OLD. THE
I HAVE A WHIRLPOOL DUET WASHER ABOUT 5 TO 6 YEARS OLD. THE WASHER STOPS ABOUT 3/4S THRU THE CYCLE AND THROWS AN F 01 CODE. LATELY IT HAS BEEN MAKING A HUMMING NOISE IN THE REAR OF THE WASHER THAT WASN… read more
Tyler Z.
Tyler Z.
Appliance Doc
89,307 satisfied customers
I have a whirlpool duet washer that leaves a F 06 code. I have
I have a whirlpool duet washer that leaves a F 06 code. I have run the test cycle and no error codes appear. Can you help Robin GHW9150PW4 P.S. don't have owners manual and would like to have one. tha… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I get an error code when powering on my Whirlpool Duet washer
I get an error code when powering on my Whirlpool Duet washer (F06 / E03). The washer worked perfectly 30 minutes ago until two service men just installed my pedestals.… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
We have a Whirlpool Duet washer model # XXXXX Its about
We have a Whirlpool Duet washer model # XXXXX It's about 4 years old. It runs through the wash cycle but when it gets to the spin cycle it shuts down and won't run. We keep getting a code F11. You can… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
We have a Wirlpool Duet front loading automatic washer. It
We have a Wirlpool Duet front loading automatic washer. It will not spin and shows a"F" when activating. A tech told us it needed a rear bearing assembly prior but said to run it until it completly fa… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Technician I have a Kenmore Elite Quite Pak HE3 front loading
Technician: I have a Kenmore Elite Quite Pak HE3 front loading washing machine. For the past 4 – 6 weeks I am experiencing a code F-11 along with this code the door lock is unreliable; by this I mean … read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I am receiving a F 06 message on my Whirlpool Duet Model GHW9150W1.
I am receiving a F 06 message on my Whirlpool Duet Model GHW9150W1. Ser: CSS3820590 Washer.… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
I have a whirlpool Duet front load washer that is displaying
I have a whirlpool Duet front load washer that is displaying an error code of F71.Can you tell me what this is?… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Were getting an F25 error with our Duet Washer - and cycle
We're getting an F25 error with our Duet Washer - and cycle will not spin. What is needed to fix? Thank you… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x