Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I renewed my Prime membership on April 16. I have a charge…

Customer Question
I renewed my Prime...

I renewed my Prime membership on April 16. I have a charge for $14.93

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

What is this for?

Contractor's Assistant: Do you plan on doing the work yourself?

This is the first time I have reached out to anyone. I don't have a phone number to contact anyone

Contractor's Assistant: Anything else we should know to help you best?

No. It should have been $99.00 but I don't understand this charge. If you could find out what this charge is I would appreciate it

Submitted: 2 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 23 minutes by:
5/1/2018
Appliance Technician: Kelly, Appliance Technician replied 2 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,658
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 2 months ago

Before we get started, it looks like you may be trying to reach Amazon. JustAnswer is a question and answer site and not affiliated with Amazon and there is a charge for this service. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, please let me know and the Customer Care team will reach out to you.

Ask Your Own Appliance Question
Customer reply replied 2 months ago
Sorry. I thought I was talking to Amazon Representive.. Discontinue our conversation. Thank you
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

25,658 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I press the panel to turn on the oven but nothing happens.
I press the panel to turn on the oven but nothing happens. No matter where I press nothing happens … read more
Ray
Ray
Appliance Repair Technician
High School or GED
414 satisfied customers
Does this service online cost anything? We bought my parents
We bought my parents a new washer from Maytag, purchased from Sears in April 2017. They are older adults, and we were hoping that in their 80s, this would be the last washer they would need. Today I went to their home, and the washer was making incredible loud banging and grinding noises. Mom tells me that this has been occurring on and off since the washer was delivered in April 2017. … read more
David Bowden
David Bowden
Owner
1,158 satisfied customers
I have a series 6 eco silence drive it will not start
i have a series 6 eco silence drive it will not start showing a flashing key … read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
Washer stopped working, door locked, machine shows "dl"
Washer stopped working, door locked, machine shows "dl" flashing. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My KitchenAid range has a gas leak. I need a certified
My KitchenAid range has a gas leak. I need a certified repair person who is familiar with this issue. Anyone you can recommend in NYC? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I need to cancel Amazon Prime membership, I did not want
I need to cancel Amazon Prime membership, I did not want this because I hardly order on line.Can you please help me as I am on a fixed income and they have charged me twice already !!! … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I want to join amazon, for the first time. I've never joined
I've never joined before...my son said it was the only way to shop. … read more
Joel Swenson
Joel Swenson
High School or GED
3,977 satisfied customers
Bosch dishwasher model SHE55M02UC50. Wasn't starting, water
Bosch dishwasher model SHE55M02UC50. Wasn't starting, water inlet valve didn't have electrical continuity. Replaced the valve, now it starts a cycle but then quickly stops. Repeats a few times, then s… read more
AppTech8579
AppTech8579
1,774 satisfied customers
I have a over range microwave GE profile model JVM1870BF001.
i have a over range microwave GE profile model JVM1870BF001. do i reach the bulb to replace it by opening the circular platic on it "ceiling" or by taking out the "front top above the door". i am tryi… read more
Kelly
Kelly
Appliance Technician
25,658 satisfied customers
Runs but doesn't heat.have tested all but the switch that
runs but doesn't heat.have tested all but the switch that controls which type cycle to use.… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
I am getting the message F:54 on mu Mytag Bravo 400 quiet
Hi Peter I am getting the message F:54 on mu Mytag Bravo 400 quiet series it was working fine and all of the sudden it started, What is the problem. Thank you … read more
AppTech8579
AppTech8579
1,774 satisfied customers
We have the three level refrigerator, 2-door frig at the
We have the three level refrigerator, 2-door frig at the top. pull out coke cooler in the middles and pull-out freezer drawer at the bottom. Water is coming from somewhere as we have a puddle on the f… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
the dishwasher lights all go on at once on our bosch d.w. we
the dishwasher lights all go on at once on our bosch d.w. we have tried to hold the buttons down & just get one light on however have had no luck also door does not lock due to this issue.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
How can I remove a black mark on one of the burners of my ceramic-top
How can I remove a black mark on one of the burners of my ceramic-top stove. I have tried every cleaner in the store.… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
Does anyone have any idea if the Dacor Part#(62208B) MEMBRANE
Does anyone have any idea if the Dacor Part#(62208B) MEMBRANE 82344B is still available. I understand it is no longer being manufactured but believe that someone still has one in stock. Any assistance… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Hello, I would like to terminate my membership. I emailed last
Hello, I would like to terminate my membership. I emailed last Wed 14th of April, I have not received an answer to my email. Please remove my membership....Thank you, [email protected]… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
How do you lock the oven door of a Whirlpool Designer Style
How do you lock the oven door of a Whirlpool Designer Style oven when you are trying to activate the Clean function… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I need a phone number to contact Frigidaire for a heating problem
I need a phone number to contact Frigidaire for a heating problem in my oven.I received a contract renewal from Frigidaire in Augusta, Ga. but I have no way to reach them for my current problem. Can y… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x