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We purchased a Whirlpool refrigerator in November,2017

Hi. We purchased...

Hi. We purchased a Whirlpool refrigerator in November,2017 Model#WRF560SEYM05

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

5 months

Contractor's Assistant: Do you plan on doing the work yourself?

If possible

Contractor's Assistant: Anything else we should know to help you best?

The ice maker works fine, but we get no water dispensing.

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Customer reply replied 4 months ago
I have followed all of the prompts in troubleshooting, but no water dispensing. Have checked the water line and no kinks. Filter light is blue.
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 4 months ago
home phone (###) ###-####
Answered in 5 hours by:
4/10/2018
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,975
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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The water valve may be faulty or the line/reservoir may be frozen. Unplug it for 24 hours with the doors open and see if it stats to dispense. Of course, it is under warranty, so you can have it repaired at no cost by calling 1-***-***-****.

Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,975
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Kelly and 87 other Appliance Specialists are ready to help you
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Customer reply replied 4 months ago
I called for waranty service. The coil that operates the dispenser was defective and will be replaced next week.

Excellent, glad they are taking care of you!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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