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I followed the procedure on the left and the number 23 comes…

Customer Question
I followed the procedure...

I followed the procedure on the left and the number 23 comes up.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

It just happened this afternoon

Contractor's Assistant: Do you plan on doing the work yourself?

I would like to know what is wrong with it and if it will be an expensive repair we may get another machine. I would repair if I could

Contractor's Assistant: Anything else we should know to help you best?

Well I tried holding the off button and the start pause together and it just beeps

Contractor's Assistant: Just to clarify, what's the make and model of the appliance? And has it done this before?

It is Maytag neptune and I dont think it has

Submitted: 3 months ago.Category: Appliance
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Answered in 11 minutes by:
4/3/2018
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 414
Experience: Appliance Repair at GE
Verified

Hello, I'm Ray and would be happy to help you. Could you please give me the model number off of the machine so I could look up it's information? thanks

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Customer reply replied 3 months ago
Well I just went down to the washer and tried it again and it is working. Could you please refund my membership cost?
Customer reply replied 3 months ago
I dont seem to need your help anymore. I would like to get a credit for this sevice please since I dont need it
Customer reply replied 3 months ago
I thought the service was free and this was onoly a deposit!
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago

you will have to call the customer service. I don't deal with that or no what they charge you.. thanks

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Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 414
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Experience: Appliance Repair at GE

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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