Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

GE washer stuck on add a garment. Have never used that

Customer Question
GE washer stuck on...

GE washer stuck on add a garment. Have never used that button. Any advice. Thanks, Wayne

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

No more than 5 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Probably not unless it is easy

Contractor's Assistant: Anything else we should know to help you best?

Just found the age. It is less than 3 years old

Submitted: 3 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 19 minutes by:
4/3/2018
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 414
Experience: Appliance Repair at GE
Verified

Hello, I'm Ray and would be happy to help you.. Try unplugging it for ten minutes and see if that clears it up and let me know.. Could you please give me the model number of the machine so I can look up it's information? thanks

Ask Your Own Appliance Question
Customer reply replied 3 months ago
Model # isGFWS1700H1WW.
Thanks for getting back to me. Actually I already did the unplug and wait 10 minutes. It didn't seem to help. When we tried it again the same light came on and it didn't seem to be proceeding. But, out of frustration, I walked away and researched the web and found you. Then, while I was gone, it started running and proceeded to finish the load.
Any advice about future events? Is this a sign that something is going wrong? And if so is there an easy fix or is it repair man time, or new machine time?
Thanks again for your help and advice.
Wayne
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
GE Profile Performance bulit-in microwave. Inside roof panel
GE Profile Performance bulit-in microwave. Inside roof panel got very hot and a little white smoke was produced. Is this repairable? … read more
lm0494
lm0494
7 satisfied customers
Ge profile refrigerator not cooling on either side. Less
Ge profile refrigerator not cooling on either side … read more
Melissa Martin
Melissa Martin
Senior Technician
Whirlpool , Frigidaire, Maytag, GE, LG Authorized
110 satisfied customers
MY GE. ART. RANGE MODEL NUMBER ABS45DFWS FRONT RIGHT SIDE
MY GE. ART. RANGE MODEL NUMBER ABS45DFWS FRONT RIGHT SIDE BURNER DO.NOT WORK WHEN KNOB IS TURNED IN THE ON POSITION. CAN YOU PLEASE LET ME KNOW WHAT MIGHT BE THE PROBLEM. THANKING YOU, YOURS RESPECTFU… read more
Ray
Ray
Home Appliance Technician
414 satisfied customers
My Maytag washer Maxima MCT ecoconserve is acting funny, it
my Maytag washer Maxima MCT ecoconserve is acting funny, it would not start washing after selecting the wash cycle and the start button, then wait for the add garment flash. Then after a short while t… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,184 satisfied customers
My refrigerator is running too cold. Freezer also and the
my refrigerator is running too cold. Freezer also and the meat cooler drawer. What is the correct temp for refrigerator and freezer and how do we set it right? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Ge adora dishwasher. Started the cycle before I
I have a Ge adora dishwasher. Started the cycle before I left for work this morning. It stopped without washing or draining. There was a fotk stuck in the bottom and now the panel will not even light … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,184 satisfied customers
The "Cooling Off" message is on and doesn't shut off. It is
The "Cooling Off" message is on and doesn't shut off. It is not allowing me to get water or ice. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We bought an upright Bosch freezer about 2 months ago at
We bought an upright Bosch freezer about 2 months ago at House & Home. The top shelf lid has broken, we need a replacement, how can we go about it? Well aware that it is not covered under guarantee bu… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My refrigerator has stopped cooling. The freezer seems to be
My refrigerator has stopped cooling. The freezer seems to be icing up. No new ice being made. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
The lid won't open. The lock light won't go off and it is
The lid won't open. The lock light won't go off and it is stuck locked … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My GE Profile gas range has F76 code and is peeping. Less
My GE Profile gas range has F76 code and is peeping. … read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,602 satisfied customers
GE XL44 Self-Cleaning Gas Range Model #JGBP35AEA6AA Serial
GE XL44 Self-Cleaning Gas Range Model #JGBP35AEA6AA Serial #HA232175P Oven will now heat but top burners and broiler work.… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
I have a GE Radiant Cooktop. Model#JP350TC. Burner right
I have a GE Radiant Cooktop. Model#JP350TC . Burner right side bettom. Dual Burner,small burner will not come on.… read more
Expert
Expert
I have Smeg stove model # SX91VJM. i WOULD LIKE TO PURCHSE
I have Smeg stove model # ***** . i WOULD LIKE TO PURCHSE front panel with knobs to replace (old ones not visible letters and numbers).… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
I need instructions on how to remove the old door and put on
I need instructions on how to remove the old door and put on the new door on our GE Monogram Advantium Model ZSC2001Fss02… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
10 year old GE profile washer will not fill completely. Tried
10 year old GE profile washer will not fill completely. Tried machine trouble-shooting tips on the screen; no luck. I can hear the machine initiate, i.e., clicking, receiving yada yada, water flows in… read more
Expert
Expert
We have a 4 year old Kenmore elite 5.0 cu. ft. high efficiency
We have a 4 year old Kenmore elite 5.0 cu. ft. high efficiency top-load Washer ENERGY STAR. TODAY IT MALFUNCIONED WHEN THE ENERGY BUTTON WAS PUSHED. NO RESPONSE AND THE ENERGY BUTTON APPEARED TO BE ST… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
SHU33A06UC/17. The soap dispenser doesn't open with an empty
SHU33A06UC/17. The soap dispenser doesn't open with an empty dish after each wash. And when it does the soap is still in the dish.… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x