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The power went off while my washer was running and now it…

Customer Question
The power went off...

The power went off while my washer was running and now it wont come back on and the door is locked

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Maytag Maxima XL it is about 4-yrs old

Contractor's Assistant: Do you plan on doing the work yourself?

Probably If I can

Submitted: 3 months ago.Category: Appliance
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Answered in 43 minutes by:
4/3/2018
Appliance Technician: Appliance Guru, Owner and Technician replied 3 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,713
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 3 months ago

First try to unplug the unit or shut the breaker off to the unit for 2 full minutes to reset all the controls on it. See if that changes the condition and let me know.

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Customer reply replied 3 months ago
No
Appliance Technician: Appliance Guru, Owner and Technician replied 3 months ago

Is the pump running? THe unit will not open the lid if the pump is running also is the outlet good and not tripped?

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Customer reply replied 3 months ago
No. Nothing is running it wont come on at all
Appliance Technician: Appliance Guru, Owner and Technician replied 3 months ago

Try a different outlet then remove the rear panel behind the control consoel and see if the green light is on the board it should be lit. If not the board burned out and will need to be replaced.

All I ask is...Please remember to use the RATING LINK ON YOUR PAGE by selecting a star at the top or bottom of the screen before you leave today. Even though you paid the site they will not disburse any part of it to me until you supply a good rating. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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