Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

The lights are off inside my refrigerator and the ice wont…

Customer Question
The lights are off...

The lights are off inside my refrigerator and the ice wont come out of ice maker. The model is RF4287HARS andit looks like there is a code coming up on the screen that shows PC C9

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

Samsung RF4287HARS about 8 years old

Contractor's Assistant: Do you plan on doing the work yourself?

If possible

Contractor's Assistant: Anything else we should know to help you best?

Do you know what is causing this to happen?

Submitted: 18 days ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 22 minutes by:
4/2/2018
Appliance Technician: applianceguy, Customer Service replied 18 days ago
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,110
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
Verified
Hi. Do you still need help?
Ask Your Own Appliance Question
Customer reply replied 18 days ago
no thanks
Was this answer helpful?
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Ice maker not making ice. Model rf263beaesg. Date of
Model rf263beaesg. Date of manufacture July 2016. I've had it less than a year. … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
In refrigerator model wrx735sdbm ice maker, the ice is
in refrigerator model wrx735sdbm ice maker, the ice is freezing in blocks and will not dispence correctly. Any idea on how to correct. also, the bottom freezer door slips open just enough to turn on d… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,766 satisfied customers
My wrx735sdbm whirlpool ice maker will not fill with water,
My wrx735sdbm whirlpool ice maker will not fill with water, new filter installed and reset the boards. What am I missing… read more
Ray
Ray
Appliance Repair Technician
High School or GED
228 satisfied customers
Ice maker is not working. There is ice in the cube tray but
Ice maker is not working. There is ice in the cube tray but doesn't dump into the bucket???? … read more
Ray
Ray
Appliance Repair Technician
High School or GED
228 satisfied customers
This is the fresh food ice maker not the freezer. Does the
This is the fresh food ice maker not the freezer . Does the service diagnostic test #99 energize both valves, the primary in the back in the compressor compartment and the one in the french door ice m… read more
Melissa Martin
Melissa Martin
Senior Technician
Whirlpool , Frigidaire, Maytag, GE, LG Authorized
94 satisfied customers
Fghb2866pf2 Frigidaire ice maker Water flow to ice maker
fghb2866pf2 Frigidaire ice maker Water flow to ice maker keeps freezing up. I thawed out and it froze within minutes … read more
applianceguy
applianceguy
Customer Service
2,110 satisfied customers
WHICH MODEL ICE MAKER SHOULD I BUY TO REPLACE THE ICE MAKER
WHICH MODEL ICE MAKER SHOULD I BUY TO REPLACE THE ICE MAKER IN MY FRIGIDAIRE TOP FREEZER FRIG # FFHT2126PS2? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
My ice maker is not working properly. Model FGHB2866PFGA.
my ice maker is not working properly JA: What's the make and model? And can you guesstimate how old it is? Customer: model FGHB2866PFGA JA: Do you plan on doing the work yourself? Customer: yes JA: An… read more
applianceguy
applianceguy
Customer Service
2,110 satisfied customers
Ge refrigerator/freezer w/ ice maker. Ice maker harvests
ge refrigerator/freezer w/ ice maker. Ice maker harvests ice, but the ice bucket is frozen cubes or just a slab of ice. What is wrong? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Water is gushing out of ice maker. Ice maker has not worked
water is gushing out of ice maker. Ice maker has not worked for months. it was making a noise for last few days days like a pump running but no water filling the tray. Now it won't shut off. It stoppe… read more
Joel Swenson
Joel Swenson
High School or GED
3,697 satisfied customers
The ice maker just quit frig modelWRS576FIDB02 The ice maker
The ice maker just quit frig modelWRS576FIDB02 The ice maker NTPV303WA1,W10798411, DC12V 5W(###) ###-####made by Nidec Sankyo China. We have replaced the ice maker , Checked the water suply, The water… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a side by side with an ice maker. the ice maker makes
i have a side by side with an ice maker. the ice maker makes hanging pencil like ice.now nothing at all. freezer is a little warm refrigerator a little cold. in the past i cleaned large separate ice m… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
2,766 satisfied customers
I have a Maytag refrigerator with ice maker, The ice maker
I have a Maytag refrigerator with ice maker, The ice maker works but there is water leaking from the back of the freezer. The water drips down inside the refrigerator. I purchased it in2014. Is there … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
Just replaced ice maker a week ago. New ice maker didn't
Just replaced ice maker a week ago. New ice maker didn't seem to make enough ice. Came in today to hear the fan screaming, there seems to be a problem with the fill tube, took a hair dryer melted ice … read more
Kelly
Kelly
Appliance Technician
High School or GED
19,605 satisfied customers
Ice maker not working. Ice maker not working. If possible.
had ice initialy, turned I'm off now turned on but still no ice… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
My ice maker is not making ice. My ice maker is not making
My ice maker is not making ice JA: What's the make and model? And can you guesstimate how old it is? Customer: My ice maker is not making ice JA: Do you plan on doing the work yourself? Customer: If I… read more
Rusty S
Rusty S
Technician
159 satisfied customers
My ice maker isn't working. The ice maker rack is full of
My ice maker isn't working. The ice maker rack is full of frozen water. It was turned off for a time without the water supply being turned off. How can I thaw the rack? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Ice maker is not working-- panel says "ice maker off" but it
ice maker is not working-- panel says "ice maker off" but it doesn't seem to have an option to turn it on … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x