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It's an Advantium 120 micro. Just went dead, not during use.

Customer Question
It's an Advantium 120...

It's an Advantium 120 micro

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Just went dead, not during use. looked at it this morning no time display. no tripped breaker

Contractor's Assistant: Do you plan on doing the work yourself?

Yes I would like to

Contractor's Assistant: Anything else we should know to help you best?

I can't get to the plug to verify power, the plug is behind the unit. I don't think it is a power to the unit problem

Contractor's Assistant: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?

It is on it's own circuit and I'm not sure which breaker it is

Submitted: 3 months ago.Category: Appliance
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Customer reply replied 3 months ago
I don't think we had a power surge of any sort. All other electronic devices in the house seem fine. Is there a way I can verify power to the unit from the front without taking it down?
Answered in 12 hours by:
4/2/2018
Appliance Technician: Gina-Moderator, Moderator replied 3 months ago
Gina-Moderator
Gina-Moderator, Moderator
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Customer reply replied 3 months ago
I'm still waiting
Appliance Technician: Kelly, Appliance Technician replied 3 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,656
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 3 months ago

There is a fuse inside the microwave that is likely faulty. Are you able to remove it from the wall to get the outer cover off?

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