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I have an Amana top loading clothes washer with a locked…

Customer Question
I have an Amana...

I have an Amana top loading clothes washer with a locked lid. Pressing the cancel button for three seconds does not release it.

Contractor's Assistant: Can you guesstimate how old your Amana is? And just to clarify, what's the exact model?

It is a couple years old.

Contractor's Assistant: Do you plan on doing the work yourself?

Is that possible?

Contractor's Assistant: Anything else we should know to help you best?

The water supply was shut off but I think the washing cycles finished before that happened.

Submitted: 3 months ago.Category: Appliance
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Answered in 2 minutes by:
4/1/2018
Appliance Technician: applianceguy, Customer Service replied 3 months ago
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,159
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
Verified
Hi. I will do my best to help. Have you tried unplugging unit for two min.
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
If that does not work, turn water back on and try starting a new cycle. Let me know what happens.
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applianceguy
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applianceguy, Customer Service
Category: Appliance
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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