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My be ref is not cooling. Just started over this weekend.

Customer Question
My be ref is...

My be ref is not cooling

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Just started over this weekend

Contractor's Assistant: Do you plan on doing the work yourself?

Freezer find icemaker fine it's 53degree in the ref

Contractor's Assistant: What's the make and model? And have you checked the settings recently?

Just did

Contractor's Assistant: Anything else we should know to help you best?

Model number gfe29hmeees serial number sa512743

Submitted: 3 months ago.Category: Appliance
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Answered in 46 minutes by:
4/1/2018
Appliance Technician: applianceguy, Customer Service replied 3 months ago
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,159
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
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Hi. Do you still need help?
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Customer reply replied 3 months ago
haven't had a response
Appliance Technician: applianceguy, Customer Service replied 3 months ago
Look in the refrigerator section behind the bottom drawers. Do you see ice/frost on back wall lower section?
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Customer reply replied 3 months ago
No ice at all
Appliance Technician: applianceguy, Customer Service replied 3 months ago
Feel the cover. Does it feel cool/cold? With door open push in door switch. Do you hear the fan in the refrigerator section running?
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Customer reply replied 3 months ago
Fan still running
Appliance Technician: applianceguy, Customer Service replied 3 months ago
the temps in the freezer are good, correct?
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Customer reply replied 3 months ago
but just felt inside ref top part not running so my fan out
Appliance Technician: applianceguy, Customer Service replied 3 months ago
Yea need fan running to cool refer section. Did you have door switch pushed in while checking?
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Customer reply replied 3 months ago
Where the door switch don't mean sound but I have no one help sorry
Appliance Technician: applianceguy, Customer Service replied 3 months ago
Upper cabinet where door closes. Door hits switch at top. You will know, lights will go out when you press it. How old is this unit?
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Customer reply replied 3 months ago
4years!
Appliance Technician: applianceguy, Customer Service replied 3 months ago
I looked up the fan motor for this unit and it says discontinued. With no alternative part#.
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Customer reply replied 3 months ago
I pushed in the switch on held them for awhile hopefully that will work thanks if not wow
Appliance Technician: applianceguy, Customer Service replied 3 months ago
Ok. Let me know.
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