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I have a GE refrigerator with water and ice thru the door.

Customer Question
I have a GE...

I have a GE refrigerator with water and ice thru the door. They are not working. The light in side the refrigerator does work. We have checked the electric and circuit breaker. Any other ideas

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

About 15 years old Model PS26NGPB-WW

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

I do not know

Submitted: 3 months ago.Category: Appliance
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Answered in 2 minutes by:
4/1/2018
Appliance Technician: Appliance Guru, Owner and Technician replied 3 months ago
Appliance Guru
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One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 3 months ago

OK often the tube freezes in the door liner. Open the doors and remove the kick grill you will see the dispenser tube out of the door hinge. It goes to a quick disconnect, disconnect it there and then briefly press the dispenser. If water shoots out of that tube the line is frozen in the door. If that is the case set the freezer to +8 and the refrigerator to 40 for 1 day and it should work fine again. If water does not come out of that tube when you press the dispenser the water valve is likely bad.

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