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One of my oven doesn't heat. No gas flow, even when I pushed…

Customer Question
One of my oven...

One of my oven doesn't heat. No gas flow, even when I pushed the little red button for 20 seconds. Any suggestions?

Contractor's Assistant: What's the make and model of your oven? And can you guesstimate how old it is?

About 15 years old. I'm not sure of the model, but 2 ovens, 6 burners, rill and griddle.

Contractor's Assistant: Do you plan on doing the work yourself?

If I can. If not, who would you recommend?

Contractor's Assistant: Anything else we should know to help you best?

Nothing else. I'd like someone to fix it.

Submitted: 22 days ago.Category: Appliance
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Answered in 1 day by:
4/2/2018
Appliance Technician: Gina-Moderator, Moderator replied 20 days ago
Gina-Moderator
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Customer reply replied 20 days ago
I still need help.
Appliance Technician: Appliance Guru, Owner and Technician replied 20 days ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,315
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Appliance Technician: Appliance Guru, Owner and Technician replied 20 days ago

Do you have the make and model?

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Customer reply replied 20 days ago
Its a Garland 6 burner, 2 stove, grill and griddle. I can't find the model number and I've had two other people look for it.
I do have a serial number though
Appliance Technician: Appliance Guru, Owner and Technician replied 20 days ago

If you remove the bottom plate inside the oven to get to the pilot then put a lighter by it and press the red button does it light? If not then likley the pilot is just clogged up and will have to be removed and cleaned out as that is all that could cause that issue.

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Appliance Guru
Appliance Guru
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