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My Electric range has its hot surface indicator on and does…

Customer Question
My Electric range has...

My Electric range has its hot surface indicator on and does not turn off.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Like for a month

Contractor's Assistant: Do you plan on doing the work yourself?

If you tell me to do

Contractor's Assistant: Anything else we should know to help you best?

Yes the filter of my fridge is red

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

Samsung

Submitted: 3 months ago.Category: Appliance
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Customer reply replied 3 months ago
Please I don’t want be a member and I don’t want to subscribe!
Answered in 1 day by:
4/2/2018
Appliance Technician: Gina-Moderator, Moderator replied 3 months ago
Gina-Moderator
Gina-Moderator, Moderator
Category: Appliance
Satisfied Customers: 13
Experience: Moderator at JustAnswer
Verified
Hello:
I'm Gina, the moderator for this category. I'm so sorry that an Expert has
not connected with you yet. I wanted to reach out to see if you still needed
assistance with your question? Please use the reply box below to let me
know if you'd like to continue or cancel.
Please continue to just X out of any additional services, like becoming a member, if you do not want to utilize them :)
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Gina~Moderator
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Customer reply replied 3 months ago
I still need the answer since I’ve already paid for the service I requested!
The only thing I don’t want ‘becoming a member’.
Thanks.
Appliance Technician: applianceguy, Customer Service replied 3 months ago
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,159
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
Verified
Hi. The hot surface indicator staying on, you have a bad element. There is a sensor in the middle of the element. The sensor is bad. You can’t get the sensor, you have to get the element
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
Replace filter on refrigerator and reset.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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