Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My washer stopped draining all the water and now the door is…

Customer Question
My washer stopped draining...

My washer stopped draining all the water and now the door is locked and I can't get my clothes out. any suggestions?

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Im not sure and probably 5 years its a front loader

Contractor's Assistant: Do you plan on doing the work yourself?

I just want to get it open for now so my clothes dont rot

Contractor's Assistant: Anything else we should know to help you best?

How do i get it open?

Submitted: 3 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Customer reply replied 3 months ago
model nfw7200tw
w01v54aq478070x
Customer reply replied 3 months ago
I would like to get the door open
Customer reply replied 3 months ago
Hello
Answered in 1 hour by:
3/31/2018
Appliance Technician: Gavin, Home Appliance Technician replied 3 months ago
Gavin
Gavin, Home Appliance Technician
Category: Appliance
Satisfied Customers: 198
Experience: Whitegoods Engineer
Verified

Hi, thanks for your patients. I'm Gavin one of the JA experts. If you still need help please let me know and I'll be happy to help

Ask Your Own Appliance Question
Appliance Technician: Gavin, Home Appliance Technician replied 3 months ago

Great. If you receive any pop up phone requests please ignore as they are auto generated

Ask Your Own Appliance Question
Appliance Technician: Gavin, Home Appliance Technician replied 3 months ago

So your machine is still gull of water and the door won't unlock, is that right?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I opened my front loader to add clothes and closed the door.
i opened my front loader to add clothes and closed the door. now the "door locked" light is flashing and i cannot get the washer to start … read more
McgiverSR
McgiverSR
Technician
Vocational, Technical or Trade School
42 satisfied customers
I have a 3 year old frigidare affinity washer. The door is
I have a 3 year old frigidare affinity washer. The door is locked and will not come open. I have a full load of wet towels inside. I can't give you the serial number because inside door. It was a matc… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,206 satisfied customers
Nfw7200tw front loader, stopped working two days ago, called
Nfw7200tw front loader, stopped working two days ago, called in to service tech in our area, no response yet. Clothes and water in washer, starting to stink really bad, can't get door to unlock to get… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My My Neptune MAH8700AWM washer won't drain. Repairman says it needs a new control pa
My My Neptune MAH8700AWM washer won't drain. Repairman says it needs a new control panel or wire harness at $300+ Reading online reviews, I'm not sure if I should repair it, buy an extended warranty f… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,793 satisfied customers
My Amana front loader just turned off, no power, nothing.
My Amana front loader just turned off, no power, nothing. I checked & turned the breaker on & off, but still nothing. I plugged my vacumn in the outlet & it works. Any suggestions as to what is wrong?… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
My Kenmore front end loader washer has a load of clothes in
My Kenmore front end loader washer has a load of clothes in it and it stopped running in the spin cycle and the I can't open the door in order to remove the load of clothes. This happened yesterday. t… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
My Amana Front Loader NFW7200TW has stopped running. The door
My Amana Front Loader NFW7200TW has stopped running. The door remains locked and cannot get open. The machine makes a buzzing sound when attempt to run a cycle and am not receiving an error code to an… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,793 satisfied customers
We replaced the machine control panel; R 43 diode was burned
We replaced the machine control panel; R 43 diode was burned out; we replaced the the machine control and put a new door lock wax motor switch and door lock spin enable switch and we still have the sa… read more
The Appliance Guy
The Appliance Guy
High School or GED
11 satisfied customers
I have a Kenmore HE washer. I used the clean cycle and all
I have a Kenmore HE washer. I used the "clean" cycle and all of the water and suds did not drain out. I started the rinse and spin cycle so the water would drain. I stopped the machine by pressing the… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a front loader and the basket is off balance and I can
I have a front loader and the basket is off balance and I can not get the door open to ajust the load… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
Amana NFW7200TW - Front Loading Clothes Washer. Wash cycle
Amana NFW7200TW - Front Loading Clothes Washer. Wash cycle started then stopped. Door lock indicator is on. Unplugged unit and plugged back in. Door lock indicator still on. Cannot open door and wash … read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a kenmore eliteHE 4t and we have had problems getting
I have a kenmore eliteHE 4t and we have had problems getting the washer to to start. It has a quiet click click click as if its searching for something once we push start. An hour later you try to sta… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Hi there, Our washing machine has just stopped. I cannot
Hi there, Our washing machine has just stopped. I cannot get the door open to get the clothes out nor can I turn the power on, it is an LG, front loader, 5.5kg, washer dryer, with a DD 10 year warrant… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
my amana front load washer (less than 1 yr old) has stopped
my amana front load washer (less than 1 yr old) has stopped halfway through the wash cycle. I only hear a buzzing sound when I try to restart. the tub is half full of water and the door is in the lock… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Hi I have a Amana NFW7200TW front load washing machine . I
Hi I have a Amana NFW7200TW front load washing machine . I accidentally opened door when I first turned it on , before the door automatically locked .In which the lock engaged when the door wasn't shu… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
We have a Whirlpool front load washer model no. LHN0050PQ installed
We have a Whirlpool front load washer model no. LHN0050PQ installed in a motor home. When trying to wash, after pushing the start button the drum turns slowly once or twice and the nothing else happen… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
my ge front loader is not draining water right. When i take
my ge front loader is not draining water right. When i take the clothes out after the cycle they are still wet.… read more
Rob
Rob
Vocational, Technical or Trade Scho
420 satisfied customers
We have a neptune washer, and we put clothes in it and turned
We have a neptune washer, and we put clothes in it and turned it on and now it won't spin the water out and we can't figure out what to do. it is a used one and we have no instruction book.… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x