Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My wife and I built a new home and moved in January 2017 and…

Customer Question
My wife and I...

My wife and I built a new home and moved in January 2017 and bought a new Whirlpool Cabrio Washing machine, model number WTW8000DW and it is making some weird noises, sounds like a bearing issue to me. Seeing that we are just over the one year mark. I am inquiring to see what Whirlpool can do as we are very disappointed that we are having issues right now.

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

We purchar

Contractor's Assistant: Do you plan on doing the work yourself?

We purchased in January 2017 and it was delivered in February 2017.

Contractor's Assistant: Anything else we should know to help you best?

I don't plan on doing work myself.

Submitted: 3 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Customer reply replied 3 months ago
The washer is washing clothes just fine. It just sounds really loud like a mini jet engine during the spin cycle.
Answered in 4 hours by:
3/31/2018
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 414
Experience: Appliance Repair at GE
Verified

Hello, I'm Ray and would be happy to help you.. that is a issue they have with that model.. It is either the gear case or the clutch that is faulty..

Ask Your Own Appliance Question
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago

#3 and #19 it's a major repair.. are you doing the work yourself?

Ask Your Own Appliance Question
Customer reply replied 3 months ago
Well that really stinks after only owning for 13 months. Are those parts only warrantied under the 12 months or is that some thing Whirlpool will send to me for replacement? Thanks.
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago

you only have 1 year manufacture warranty.. Did you buy the extended warranty on it?

Ask Your Own Appliance Question
Customer reply replied 3 months ago
We did not buy the extended warranty. Do you know if Whirlpool will send me the parts at no charge?
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago

you can try but I seriously doubt.. they are idiots about that.

Ask Your Own Appliance Question
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago

hello. how did you do with the machine?

Ask Your Own Appliance Question
Customer reply replied 3 months ago
I am in the process of contacting Whirlpool on the parts now. I do plan on trying to fix the issue myself. Looking back on my original question, I believe I had my model number wrong, I believe it is W10607424B, not sure if that changes your prior answers or not.
Appliance Technician: Ray, Home Appliance Technician replied 3 months ago
Nothing coming up with that number
Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Ray Your Own Question
Ray
Ray
Ray, Home Appliance Technician
Category: Appliance
Satisfied Customers: 414
414 Satisfied Customers
Experience: Appliance Repair at GE

Ray is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Cabrio Washer is squeaking. The bearing was making a jet
Cabrio Washer is squeaking. The bearing was making a jet engine sound. I just fixed the bearing a month ago and now we have a different sound which sounds kind of like a squeaking belt. Not sure if I … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
I have a Whirlpool Cabrio washer model wtw6500ww1 type580
I have a Whirlpool Cabrio washer model wtw6500ww1 type580 serial c02670060. As the washer is agitating there is a loud metalic clanking noise. Any idea what this is? Jon … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,184 satisfied customers
I have a whirlpool Cabrio, top load washer that is 2.5 years
I have a whirlpool Cabrio, top load washer that is 2.5 years old. About 18 month ago it became very loud while in the spin cycle but other than that runs well. I had an appliance repairman hear yester… read more
Ezekiel
Ezekiel
Appliance Repair Expert
261 satisfied customers
I have a Whirlpool Cabrio Washing machine that makes a really
I have a Whirlpool Cabrio Washing machine that makes a really loud, grinding, whining noise, like a jet engine taking off, in the spin cycle. It washes just find, but the noise is very loud. I am afra… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
We have a Whirlpool Cabrio Model WTW6800WL1 (bought in 2009).
We have a Whirlpool Cabrio Model WTW6800WL1 (bought in 2009). Sounds like it is taking off during spin cycles. Seems to be working but so loud can't hear phone, TV or wash at night when we are in bed … read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,785 satisfied customers
I have a three year old Whirlpool Cabrio top loading wash machine.
I have a three year old Whirlpool Cabrio top loading wash machine. It fills up, doesn't wash, drains & stops. The timer will start out at 47 min. & then jumps to 11 before it stops. I then manually pu… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
my kenmore will not balacne on the spin cycle. loud noises
my kenmore will not balacne on the spin cycle. loud noises come from the machine when it hits the spin cicle… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Hi. My 8 year old LG front loader is now making extra loud
Hi. My 8 year old LG front loader is now making extra loud sounds during spin cycle. It sounds like everything is working correctly, just 10 times louder than normal. Is there some kind of sound deade… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Our three year old washer (mfw9600sq1) is very noisy on high
Our three year old washer (mfw9600sq1) is very noisy on high speed spin. It cleans fine but is very loud now. It is level and is noisy when running with only water so we know it is not the weight of t… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
We have a Whirlpool front load washer (approx. 6 years old),
We have a Whirlpool front load washer (approx. 6 years old), GHW9150PW0, and it started making a loud noise during the spin cycle (the last 4 min.) and I could smell burning rubber; like the belt was … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My washer will wash but it leaves behind black and brownish
My washer will wash but it leaves behind black and brownish marks on clothes that will not wash out. I have tried just washing an empty wash basin using washer machine cleaner, but the marks still rea… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a Whirlpool Duet frontload washer that just started
I have a Whirlpool Duet frontload washer that just started yesterday with a super loud noise during the last 3 minutes of the last spin cycle. So loud I had to stop it. The load of clothes was under h… read more
The Appliance Guy
The Appliance Guy
High School or GED
11 satisfied customers
I have a cabrio washer. its 2 yrs old. when its on the spin
I have a cabrio washer. its 2 yrs old. when its on the spin cycle its very noise. it dosent matter the size of the load. even when its empty and i spin it by hand.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
We have a cabrio #WTW66005W2 washer that is 3 years old, never
We have a cabrio #WTW66005W2 washer that is 3 years old, never overburdened,(family of two). When it goes into the spin cycle, it is as loud as a jet aircraft taking off. Please advise.… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
Whirlpool Cabrio WTW6600SW2 Spin cycle works but the noise
Whirlpool Cabrio WTW6600SW2 Spin cycle works but the noise is so loud you would think it is a jet engine. It has just started being so noisy - it is not unlevel and it does move the cabinet. If the tu… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Whirlpool Cabrio, getting water on floor, appears that it is
Whirlpool Cabrio, getting water on floor, appears that it is leaking in the front, what part do i need to replace, it also is making a very loud noise while spinning out.… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
Just moved into a home and inherited a Kenmore EcoCare System
Just moved into a home and inherited a Kenmore EcoCare System Heavy Duty washer. We are having two problems. First, it is staining our clothes with black streaks. Should I clean it with the vinegar re… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
My Maytag Neptune frontload washing machine (Model# XXXXX)
My Maytag Neptune frontload washing machine (Model# XXXXX) has become very loud during the spin cycle. What does the problem sound like to you. I have read online that it may be the bearing assembly.… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x