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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have no cold water in my maytag 5000washing machine. Hoses

Customer Question

I have no cold water in my maytag 5000washing machine. Hoses have been replaced and the i let valve has been replaced.
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: MHWE 500 VW11 AT LEAST 10 YEARS OLD
JA: Do you plan on doing the work yourself?
Customer: If possible.
JA: Anything else we should know to help you best?
Customer: Just found paperwork, washer is 9 years old
Submitted: 7 months ago.
Category: Appliance
Expert:  Kelly replied 7 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 7 months ago.

If you select a cold fill, do you hear the valve humming or buzzing or what exactly happens?

Customer: replied 7 months ago.
I can feel the water moving in both hoses, but then not so much on the cold, just the hot
Expert:  Kelly replied 7 months ago.

Well, even with just cold wash selected, it will fill with hot to keep an average temperature of around 70* F. Is it filling at the rinse cycle which uses only cold water?

Customer: replied 7 months ago.
I don't know
Expert:  Kelly replied 7 months ago.

So are you just noticing it filling with hot when you start a wash cycle or what made you suspect an issue initially?

Customer: replied 7 months ago.
The clothes are very hot and humidity in washer is warm when I open the door
Expert:  Kelly replied 7 months ago.

Are you sure the hoses are not reversed?

Customer: replied 7 months ago.
Already checked, and replaced with nee
Expert:  Kelly replied 7 months ago.

Can you reverse the hoses and select a hot wash and see if it fills with cold, please?

Customer: replied 7 months ago.
Already did that
Customer: replied 7 months ago.
Also tried changing wash temp for load
Expert:  Kelly replied 7 months ago.

What happens right now if you select a hot wash and start it? Does it fill with hot or cold?