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I have no cold water in my maytag 5000washing machine. Hoses…

Customer Question
I have no cold...

I have no cold water in my maytag 5000washing machine. Hoses have been replaced and the i let valve has been replaced.

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

MHWE 500 VW11 AT LEAST 10 YEARS OLD

Contractor's Assistant: Do you plan on doing the work yourself?

If possible.

Contractor's Assistant: Anything else we should know to help you best?

Just found paperwork, washer is 9 years old

Submitted: 25 days ago.Category: Appliance
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Answered in 2 minutes by:
3/30/2018
Appliance Technician: Kelly, Appliance Technician replied 25 days ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 24,932
Experience: Highly accurate diagnostician with over 30 years experience!
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Appliance Technician: Kelly, Appliance Technician replied 25 days ago

If you select a cold fill, do you hear the valve humming or buzzing or what exactly happens?

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Customer reply replied 25 days ago
I can feel the water moving in both hoses, but then not so much on the cold, just the hot
Appliance Technician: Kelly, Appliance Technician replied 25 days ago

Well, even with just cold wash selected, it will fill with hot to keep an average temperature of around 70* F. Is it filling at the rinse cycle which uses only cold water?

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Customer reply replied 25 days ago
I don't know
Appliance Technician: Kelly, Appliance Technician replied 25 days ago

So are you just noticing it filling with hot when you start a wash cycle or what made you suspect an issue initially?

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Customer reply replied 25 days ago
The clothes are very hot and humidity in washer is warm when I open the door
Appliance Technician: Kelly, Appliance Technician replied 25 days ago

Are you sure the hoses are not reversed?

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Customer reply replied 25 days ago
Already checked, and replaced with nee
Appliance Technician: Kelly, Appliance Technician replied 25 days ago

Can you reverse the hoses and select a hot wash and see if it fills with cold, please?

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Customer reply replied 25 days ago
Already did that
Customer reply replied 25 days ago
Also tried changing wash temp for load
Appliance Technician: Kelly, Appliance Technician replied 25 days ago

What happens right now if you select a hot wash and start it? Does it fill with hot or cold?

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John
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