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My fridge is too cold and the freezer is at +15 i feel it…

Customer Question
My fridge is too...

My fridge is too cold and the freezer is at +15 i feel it should be colder in the freezer, also it runs a lot.can you help?

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

Kenmore 253.54669403

Contractor's Assistant: Do you plan on doing the work yourself?

If possible

Contractor's Assistant: Anything else we should know to help you best?

That is it

Submitted: 4 months ago.Category: Appliance
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Answered in 39 minutes by:
3/30/2018
Appliance Technician: Kelly, Appliance Technician replied 4 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 26,062
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 4 months ago
  1. Can you hear a fan running in the freezer section?
  2. Can you see any frost on the back wall inside the freezer?
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Customer reply replied 4 months ago
1. yes 2. NO
Appliance Technician: Kelly, Appliance Technician replied 4 months ago

Does it seem to be running all the time, even though the freezer is not as cold as it should be (at 0* F)?

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