Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a Maytag 2000AYW washer combo washer and dryer and…

Customer Question
I have a Maytag...

I have a Maytag 2000AYW washer combo washer and dryer and after I put it to work stops in minutes and I push the switch again and works and stops again . It rotates with no noise ,accepts water, and pumps it out too ok

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

MLE2000AYW, probably10 years

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

The unit looks like new, the dryer works ok ,the lamp and the auto lock works ok. I received it from a relative and I dont know if it was working, anyway with it I received a motor ,and two electronics boards on a box along with the unit

Submitted: 3 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 4 minutes by:
3/30/2018
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,171
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.
Please note it takes time to type and add links so please be patient.
Also the website will send you a phone call offer that is not from me!

Ok so I`m assuming the issue is with the washer!

after it stops how to you get it to come back on ?

Ask Your Own Appliance Question
Customer reply replied 3 months ago
push the push button again
Customer reply replied 3 months ago
pleas hold for tomorrow And I will talk to you
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago

Do you meant the push to start button

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago

ok no problem !

tomorrow is Saturday !!

Ask Your Own Appliance Question
Customer reply replied 3 months ago
Hi Mr master Tech;
I received your request for more information of the machine problem
I need first to put it to work in various positions of the timer and to mark the
times and positions where it stops,in order to discuss with you correctly and
then you can diagnostic better.. I found inside; the instructions and
trouble shooting information,and I need to do some checks first
This machine was purchased used and dont know very well the functioning of it.Thank you, Rafael
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago

No problem , go ahead and run it and then reply back when you need to .

Ask Your Own Appliance Question
Customer reply replied 3 months ago
ok
the machine was put work.
The situation is as follows; the machine is an electronic combo with a dryer on top not mechanical.
As I put to operate , I noticed that receives water and expel it ok ,the motor dos not move , No washing or spin going...the timer does not move .,it shuts down after a second or two, I push it again every time, and works one second and shuts . I read in the instructions that if the motor does not move it shuts, also if the timer stays in the same place it shuts too.
regardsrafael
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago

have you verified that the belt on the washer is not broken ?

Ask Your Own Appliance Question
Customer reply replied 3 months ago
I will be checking the motor and belt by opening it in the back.I will be contacting you as soon I verify that .Thank you, Rafael
Appliance Technician: Master Tech, Whirlpool Master Technician replied 3 months ago

Ok no problem!

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a stacking washer dryer combo frontload. I overloaded
I have a stacking washer dryer combo frontload. I overloaded the washer and it stopped. Dryer will come on but washer will not. Is there a way to reset the washer? … read more
Master Tech
Master Tech
Whirlpool Master Technician
13,171 satisfied customers
I'm looking for bearing (rear drum) for Maytag stack washer.
I'm looking for bearing (rear drum) for Maytag stack washer. It is over 15 years old, I think and makes a really loud roar when spinning. Tonight it started a banging noise along with the loud roar. T… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,184 satisfied customers
I'm still working on this Neptune dryer it was not the
I'm still working on this Neptune dryer it was not the motherboard or control board that you thought it was it didn't do any different I'm wondering if this a power supply problem but the dryer still … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,184 satisfied customers
Yeah I have a Neptune stackable washer and dryer and we had
Yeah I have a Neptune stackable washer and dryer and we had some electrical problems which I fixed at the wall there's power going to the dryer like you open the door the dryer light is on but the dry… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,184 satisfied customers
I have a MLE2000AYW washer/dryer combo. Dryer is working
I have a MLE2000AYW washer/dryer combo. Dryer is working fine. Washer is intermittent, it stops after a minute or so into the cycle. First the ON LED turns off; then DOOR LOCKED LED turns off. If I pu… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,184 satisfied customers
I need the Product Literature and photo on my stacking washer/dryer
I need the Product Literature and photo on my stacking washer/dryer which will include most importantly the dimension guide and also if I am able to switch the direction in which my doors open.… read more
The Appliance Guy
The Appliance Guy
High School or GED
11 satisfied customers
Maytag Neptune stacked washer dryer door wont lock
We have a Maytag Neptune stacked washer dryer. The door won't open and the "Door Locked" light is on. I've tried the reset button and waited, but the door won't unlock. Apparently there is a manual do… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
I have a Maytag Neptune front load washer Model MLE2000AYW.
I have a Maytag Neptune front load washer Model MLE2000AYW. Washer will not completely spin all water out. Had a Tech in yesterday who diagnosed it as a bad motor control board. I purchased the conver… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
My Maytag Neptune dryer stacked model #MLE2000AYW serial #51861677AE
My Maytag Neptune dryer stacked model #MLE2000AYW serial #51861677AE has stopped drying. Yesterday while drying a load of jeans it just stopped. Pushing the start button has no results. My husband che… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
We replaced the machine control panel; R 43 diode was burned
We replaced the machine control panel; R 43 diode was burned out; we replaced the the machine control and put a new door lock wax motor switch and door lock spin enable switch and we still have the sa… read more
The Appliance Guy
The Appliance Guy
High School or GED
11 satisfied customers
Our Maytag top loader washer (part of a stacked electric washer/dryer
Our Maytag top loader washer (part of a stacked electric washer/dryer combo, about 15 years old) seems to have a problem - when a wash cycle is initiated the drum starts spinning and then makes increa… read more
servicegeek
servicegeek
service technician
High School or GED
720 satisfied customers
I have a Maytag Neptune stack washer/dryer, model MLE2000AYW/serial
I have a Maytag Neptune stack washer/dryer, model MLE2000AYW/serial 78960489EP, that will not spin dry. The fan belt was changed to "fix" the problem. I did a load of wash w/no problem. But after anot… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a Maytag Neptune stack washer/dryer model MLE2000AYW.
I have a Maytag Neptune stack washer/dryer model MLE2000AYW. The washer spin cycle is not working. The "door lock" light does not go on. The washer seems to go through all the proper wash and rinse cy… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
My Maytag Neptune stackable washer MLE2000AYW does not complete
My Maytag Neptune stackable washer MLE2000AYW does not complete the spin cycle. I have replaced the tub inertial switch. The door lock and wax motor appear to be working. It starts to spin, but after … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
hello from tennessee,, I have a maytag neptune superstacker
hello from tennessee,, I have a maytag neptune superstacker model MHS2000AWW , unlike others I have never had problem one with this washer dryer combo, till now!! It goes thrunits rinse but not the fi… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
i have a maytag stack washer and dryer model #MLE2000AYW.
i have a maytag stack washer and dryer model #MLE2000AYW. & nbsp; SERIAL#20578657WZ it runs through all the cycles but it does not go in to a full spin. can u tell my y this is. can u help me out. & n… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Have a Maytag stacked washer and dryer MLE2000AYW. The washer
Have a Maytag stacked washer and dryer MLE2000AYW. The washer does not spin and the door lock light does not go on. The clothes will not ring out. A tech was here and said the power board timer was ba… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
Hi..........I have the Maytag Neptune Stacked Washer/Dryer
Hi..........I have the Maytag Neptune Stacked Washer/Dryer Combo. My machine is mechanically working but does not advance through each washer cycle. I have to press the on button to help complete the … read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x