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Well my washer door is locked and there is no flashing light…

Customer Question
Well my washer door...

Well my washer door is locked and there is no flashing light or response from washer

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Its five year old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes if it is easy i am trying to find the model number

Contractor's Assistant: Anything else we should know to help you best?

I wash washing clothes and it just turned off and locked

Submitted: 2 months ago.Category: Appliance
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Answered in 1 minute by:
3/30/2018
Appliance Technician: Tyler Z., Appliance Doc replied 2 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 87,826
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 2 months ago

Is this a top load or front load washer? What brand is the washer?

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Customer reply replied 2 months ago
top load, may tag
Customer reply replied 2 months ago
i am ok with written directions
Appliance Technician: Tyler Z., Appliance Doc replied 2 months ago

OK, that's not good. If you don't have a flashing light or anything, you're either not getting power to the washer from your house, or you have a shorted control board. You'll need to run an extension cord to another outlet you know is working. If that checks good, order and replace the main control board inside the control panel because they Maytag Bravos units (which is what yours is if it's only 5 years old and top load) don't have any fuses or cuts out that would cause it to die completely.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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Appliance Technician: Tyler Z., Appliance Doc replied 2 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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