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In Re: model weg515SOFS Ser # R73727837 I was promised that…

Customer Question
In Re: model weg515SOFS...

In Re: model weg515SOFS Ser # R73727837 I was promised that a technician would be at my home this morning. No one showed. Grant Hovey*****La Habra CA 90631

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Since 11 AM this morning

Contractor's Assistant: Do you plan on doing the work yourself?

No

Contractor's Assistant: Anything else we should know to help you best?

Please refer to my earlier complaint.

Submitted: 3 months ago.Category: Appliance
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Answered in 3 minutes by:
3/30/2018
Appliance Technician: Kelly, Appliance Technician replied 3 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,692
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 3 months ago

Before we get started, it looks like you may be trying to reach an in home service company . JustAnswer is a question and answer site and not affiliated with any servicer and there is a charge for this service. We provide online assistance only. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, please let me know and the Customer Care team will reach out to you.

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Customer reply replied 3 months ago
I came here by mistake. Later I contacted Whirlpool and scheduled an appointment for one of their service people to come to my home and repair my new stove. Please notify Customer Care and have them reverse my $5 charge.
Appliance Technician: Kelly, Appliance Technician replied 3 months ago

Of course, I will send it in right away. It may not get processed until Monday but I will send it in now. Happy Easter!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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