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I have a Whirlpool WFW9150WW00 front load washer. It washes…

Customer Question
I have a Whirlpool...

I have a Whirlpool WFW9150WW00 front load washer. It washes but intermittently does not drain the final rinse. I keep getting referred to error codes but cannot find the display to see which one I have. Got a clue where to look?

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

It was purchased in March of 2010. The model is WFW9150WW00 SN# *****

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Don't think so

Submitted: 3 months ago.Category: Appliance
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Answered in 5 minutes by:
3/30/2018
Appliance Technician: applianceguy, Customer Service replied 3 months ago
applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 2,159
Experience: Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
Verified
Hi. I will do my best to help you. Unplug washer. There is a bottom panel under front door. It has three screws along it bottom. 1/4 inch I believe. Remove screws and take off bottom panel. Let me know when that is done.
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Customer reply replied 3 months ago
Done. Took it off and cleaned the drain filter.
Appliance Technician: applianceguy, Customer Service replied 3 months ago
Anything in it?
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Customer reply replied 3 months ago
About a dollar in change but it didn't fix the problem. (Did this earlier today)
Appliance Technician: applianceguy, Customer Service replied 3 months ago
Ok. You may want to pull the pump off. Check the impeller. See if it is right or spins freely.
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
Tight.
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
Also check hose going
Out of pump. Dimes can get cought in and work like a flapper. Perfect size
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Customer reply replied 3 months ago
Is there a secret to getting this pump off?
Appliance Technician: applianceguy, Customer Service replied 3 months ago
Screws under pump
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
Then slide forward
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Customer reply replied 3 months ago
Impeller is tight.
Customer reply replied 3 months ago
Cannot detect any foreign bodies in the tub drain line or the one going out of the washer
Appliance Technician: applianceguy, Customer Service replied 3 months ago
Put pump back on. Start a cycle and cancel it. Listen to drain. Does it sound like water is pushing out fast?
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Appliance Technician: applianceguy, Customer Service replied 3 months ago
Check house drain. Make sure not a slow drain.
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Customer reply replied 3 months ago
Okaybgot the pump back on and started washer Let water flow into tank but when I canceled the wash it just stopped and water is sitting in the tub.
Appliance Technician: applianceguy, Customer Service replied 3 months ago
Do you have a volt meter? Can you hear any noise coming from pump?
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Customer reply replied 3 months ago
Okay did it again and the water drain. Sounded fast
Appliance Technician: applianceguy, Customer Service replied 3 months ago
I am at a loss
On this one. I will opt out so another tech may help. Sorry.
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Customer reply replied 3 months ago
I have a meter. No I don't hear a noise from the pump other than water
Appliance Technician: Appliance Tech Dave, Home Appliance Technician replied 3 months ago
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,916
Experience: 30 years experience specializing in Whirlpool, KitchenAid and Kenmore
Verified
This is Dave. You should be able to turn the impeller. There would be resistance for a while then it jumps forward. If it is stuck you need to replace the pump. Let me know if you need the part number.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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