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My touchpad on my oven just quit working. Oven is 10 years…

Customer Question
My touchpad on my...

My touchpad on my oven just quit working. Oven is 10 years old. Is that fixable?

Contractor's Assistant: What's the make and model of your oven? And can you guesstimate how old it is?

I have no idea. House was built in 2007 and predates that year I am sure. We bought house 2 years ago. How do I find the make and model

Contractor's Assistant: Do you plan on doing the work yourself?

No

Contractor's Assistant: Anything else we should know to help you best?

Thats it

Submitted: 3 months ago.Category: Appliance
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Answered in 2 minutes by:
3/29/2018
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,383
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

Do you have a full model number located on a sticker around the front frame of the oven and can be seen if you open the door or remove the drawer below the door if there is one so that I can better assist you?

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Customer reply replied 3 months ago
This is a wall oven. There are no drawers.
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

OK understood, that is why I said "if there is one" If you don't have a drawer, do you have a full model number located on a sticker around the front frame of the oven and can be seen if you open the door.

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Customer reply replied 3 months ago
JJW 9330DDS
Customer reply replied 3 months ago
The product is a Maytag with model number JJW 9330DDS
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

Thank you, ***** ***** while I look.

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Customer reply replied 3 months ago
I do not believe that this is a legitimate help line. I am not satisfied with your “product” and want a complete refund immediately.
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

ok, then you don't want my help? Good luck.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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