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Thanks. Have a Samsung French door, freezer on the bottom.

Customer Question
Hi thanks. Have...

Hi thanks. Have a Samsung French door, freezer on the bottom. Had it over year and the freezer is frosting. Just started...??? Thanks again.

Contractor's Assistant: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?

About 1 year maybe 3 months (1 yr. 3 months) Model number is...actually model code, hope this is same: RF28hFEDBSR/AA, this help??

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

No, can't think of anything at the moment...thanks for asking

Submitted: 3 months ago.Category: Appliance
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3/29/2018
Appliance Technician: Gina-Moderator, Moderator replied 3 months ago
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Customer reply replied 3 months ago
Have temporary access would just like to know suggestions if that's possible. Have cleaned up dried out thawed out, plug back in see what happens. But yes if you have a certain answer to the question I'd be interested thanks
Customer reply replied 3 months ago
Will I hear from somebody today???
Appliance Technician: Webb-Guy, Handyman replied 3 months ago
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Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. I apologize for the extended wait time you experienced, I've only just come online tonight and would like to assist you with your question if you are still needing help that is?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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