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My new dish washer start light is blinking and dish washer…

Customer Question
My new dish washer...

My new dish washer start light is blinking and dish washer won’t work . Started it last night and never ran still has water in bottom of it.

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

Ge m# *****

Contractor's Assistant: Do you plan on doing the work yourself?

Yes I’m a hvac tech

Contractor's Assistant: Anything else we should know to help you best?

This happened once before then I got it to work . When I push start button and hold it won’t drain.

Submitted: 3 months ago.Category: Appliance
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Answered in 1 minute by:
3/28/2018
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,504
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

Is the start light blinking constantly no matter what? Is there any way to get the start light to stop blinking?

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Customer reply replied 3 months ago
if I hold it for 3 seconds it goes out
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

OK perfect. And what causes it to come back on?

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Customer reply replied 3 months ago
When I push start button again to start it will flash and start beeping
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

Got it, thank you.

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Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

The start light flashing on this unit means that the dishwasher thinks there was a power outage. You should just need to press and hold the start button for 3 seconds like you've been doing to reset the error, but the fact that it keeps coming back when you start a new cycle means that you have a bad control board. The part number you'd need to order and replace is WD21X23712 and it's located behind the kick panel below the dishwasher's door. Below is a link to the part for about $55 as well as a video that shows you how to replace it.

CLICK HERE for part

CLICK HERE for video

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Customer reply replied 3 months ago
It’s only 1 month old this sucks ! Thanks
Appliance Technician: Tyler Z., Appliance Doc replied 3 months ago

ick, yes. It's still under warranty thankfully if it's only 1 month old. Call 1.***-***-**** and they will send a service person out to fix your dishwasher at no charge.

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