Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Model ptf1953grw will not cool. About a week. The freezer…

Model ptf1953grw will not...

Model ptf1953grw will not cool

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

About a week

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

The freezer isn’t cooling either

Contractor's Assistant: What's the make and model? And have you checked the settings recently?

Maytag ptf1953grw. Yes

Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
3/28/2018
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,155
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question

Is either section cooling at all? Do you hear any fans or motors running like it's trying to cool?

Ask Your Own Appliance Question
Customer reply replied 4 months ago
I hear motor running. I have it pulled from the way and looking at the back. One of the fans is turning. No, neither section is cooling. We replaced th capacitor earlier this afternoon. But still not cooling

OK touch the compressor is it room temperature, warm, or blazing hot?

Ask Your Own Appliance Question
Customer reply replied 4 months ago
Warm

OK so it's getting power. If you listen closely does it sound like the compressor is running constantly? Or do you hear it make a loud click every couple of minutes?

Ask Your Own Appliance Question
Customer reply replied 4 months ago
Running constantly

OK so unfortunately that means you either have a freon leak or an inefficient compressor. You would need a technician to tap into the system and determine if you're low on freon or need a new compressor. A freon leak is about $350 to have repaired and recharged. A new compressor is about $650 so neither are inexpensive options and may not be worth fixing I'm sorry to say.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,155
Experience: 9+ years being an appliance technician with factory training.
Verified
Tyler Z. and 87 other Appliance Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,155
89,155 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

89,155 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a KitchenAid fridge model number KSRS25IHSS00. It
I have a KitchenAid fridge model number KSRS25IHSS00 … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,155 satisfied customers
We have an electric Maytag dryer that isn't heating? Does
We have an electric Maytag dryer that isn't heating? Does the heating element need to be replaced? … read more
Ray
Ray
Appliance Repair Technician
High School or GED
416 satisfied customers
My fridge isn't cooling. The freezer is still keeping
my fridge isn't cooling. The freezer is still keeping everyone frozen. But even at the highest setting the fridge isn't staying cold enough. … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
Refrigerator and freezer side by side isn't cooling at all.
Refrigerator and freezer side by side isn't cooling at all. … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I own a Maytag Refrigerator model # mfd2561hep. We cannot
I own a Maytag Refrigerator model # mfd2561hep. We cannot get the refrigerator to get cold. It has not been used in quite some time. But it is fairly new. We were finally able to get the freezer to co… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a maytag refridgerator with freezer on bottom that
I have a maytag refridgerator with freezer on bottom that doesn't cool in top but freezes in frezzer … read more
Daniel
Daniel
senior service enginner
High School or GED
2,503 satisfied customers
My GE refrigerator model GSH25JFTA CC is not cooling
My GE refrigerator model GSH25JFTA CC is not cooling properly on one side. The freezer side is freezing,but the other side isn't getting cool like it should. I them both set on 6/6. … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
Maytag freezer #mqf1656tew02 does not cool, .It is only
maytag freezer #mqf1656tew02 does not cool, .It is only three yrrs old. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,155 satisfied customers
Maytag pbb5253gew refigerator with bottom freezer no cooling
maytag pbb5253gew refigerator with bottom freezer no cooling enough in freezer or refrigerator. evaporator coils are not frozen… read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
I have Kenmore freezer little over 5 years old but not used 3 years. Recently p
I have Kenmore freezer little over 5 years old but not used for about 3 years. Recently plugged it in and it's not getting cold. I removed the inside panel and discovered the evaporator fan wasn't tur… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,155 satisfied customers
We have a Maytag side by side RSD2200 and the refrigerator
We have a Maytag side by side RSD2200 and the refrigerator isn't cooling like it always has. I defrosted it ~ yes it was really iced up and I took the back black panel off and vacuumed the condenser ~… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,155 satisfied customers
Maytag refrigerator Mod: MF C2061 HEW SN: 1293 7443 JG The
Maytag refrigerator Mod: MF C2061 HEW SN: 1293 7443 JG The upper compartment is not cooling. It seems to be heating. I have lowered the temp control and now have on max cool. The temp reads 73. A ther… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Maytag Model # XXXXX Freezer is working but the top refrigerator
Maytag Model # XXXXX Freezer is working but the top refrigerator is not. The fan in the freezer is running. The coils in the freezer were iced up, but I took the back freezer panel off and defrosted t… read more
MRANSWER
MRANSWER
TECHNICIAN
Bachelor\u0027s Degree
6,158 satisfied customers
Maytag french bottom freezer is not working. Not cooling above,
Maytag french bottom freezer is not working. Not cooling above, not freezing below. Everything thawed or spoiled. The appliance is about 4 years old. When we first bought it, it did not work and a tec… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,155 satisfied customers
I have a Maytag Performa refrigerator/freezzer Model #PBF1951HEW
I have a Maytag Performa refrigerator/freezzer Model #PBF1951HEW "Dual Cool". The freezer is working fine, but the refrigerator is not cooling. Any ideas?… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,803 satisfied customers
I have a MFF2557HEW model Maytag refrigerator. About 60 days
I have a MFF2557HEW model Maytag refrigerator. About 60 days ago the freezer portion went out and the repair service replaced an overload relay capacitor with part number 67005560. Last week the same … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,155 satisfied customers
I have a Maytag Performa (model PSD262LHEZ, S/N 50052694GN)
I have a Maytag Performa (model PSD262LHEZ, S/N 50052694GN) for about 5 years now. About a year ago it started buzzing every now and then. Two weeks ago the fridge simply stop been cool. Inside the fr… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Maytag refrigerator, model MSD2356AE, which the fridge
I have a Maytag refrigerator, model MSD2356AE, which the fridge stopped working. The freezer appears okay, but the fridge has ceased cooling down. Please help.… read more
Appliance Man
Appliance Man
Appliance Tech
9,891 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x