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I have a ge profile dryer, it wasn't getting very warm and…

Customer Question
Hi, I have a...

Hi, I have a ge profile dryer, it wasn't getting very warm and drying slowly, I ordered new heating elements and replaced them, (I saw one was broken on the old set), now when i push the start button it pauses about 2 seconds goes click and nothing happens?

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Dpsb620ec2ww

Contractor's Assistant: Do you plan on doing the work yourself?

Yes, i am a electrician

Contractor's Assistant: Anything else we should know to help you best?

It ran fine before , just didn't get hot, now it doesn't turn, although drum rotates ok and belts are on,

Submitted: 3 months ago.Category: Appliance
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Answered in 28 minutes by:
3/28/2018
Appliance Technician: Webb-Guy, Handyman replied 3 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,328
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Do you happen to have a multimeter? It sounds like when the element went bad it may have blown your thermal fuse. This is simple to test and replace if that is the case but testing is the best way to verify if its functioning or not.

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Appliance Technician: Webb-Guy, Handyman replied 3 months ago

y​ou have two one is the thermistor and the other is the thermostat This is the first one needing tested.

https://www.repairclinic.com/Shop-For-Parts/a8b3i253d611673/Model-DPSB620EC2WW-GE-Dryer-Thermistor-Parts​

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Appliance Technician: Webb-Guy, Handyman replied 3 months ago

I ​never heard back from you wanted to check in to see if you were able to get down to the root cause of this issue?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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