Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

We need an evaporator fan motor for A five year old Samsung…

Customer Question
We need an evaporator...

We need an evaporator fan motor for A five year old Samsung French door refrigerator. We were told the fan motor is no longer made. Is that correct.

Contractor's Assistant: What Samsung model do you have? How old is it?

About 5-6yeRs old. Model RF323TEDBWW

Contractor's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Refrigerator model RF323TEDBWW needs an evaporater fan motor. We were told the motor has been discontinued. If not true, where can we get one.

Contractor's Assistant: How long has this been an issue with your RF323TEDBWW? What happened right before this?

Started to make noise and then the ice makers froze up and there was a sheet of ice under the “cheese drawer” in the refrigerator itself.

Contractor's Assistant: Anything else you want the TV Expert to know before I connect you?

Just tell me where I can get the motor.

Submitted: 24 days ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 11 minutes by:
3/28/2018
Appliance Technician: ApplianceTech, Appliance Technician replied 24 days ago
ApplianceTech
ApplianceTech, Appliance Technician
Category: Appliance
Satisfied Customers: 1,737
Experience: 35+ Yrs Experience - 40,000+ 'Real World' Repairs
Verified

Hello and thanks for using JA!

My name is ***** ***** I have been repairing appliances for over 40 yrs and I will be assisting you tonight in trying to find out why your appliance is not working. Sometimes, there will be lapses in my replies back to your because of the volume of questions I am answering. But, please be assured that I will be giving you my best effort to help solve your problem.
Give me a few minutes to check out the info you have provided, so I can give you an accurate answer.
Thanks

Can you check the model number and tell me the numbers after the BWW in the model.

There are 4 models that start with RF323TEDBWW

There is BWW/AA-0001 0002 0003 and 0004

Ask Your Own Appliance Question
Customer reply replied 24 days ago
There is nothing after the BWW
No indication of the model number in another location, either.
Appliance Technician: ApplianceTech, Appliance Technician replied 24 days ago

Which fan motor are you looking for freezer or food section?

Ask Your Own Appliance Question
Appliance Technician: ApplianceTech, Appliance Technician replied 20 days ago

I see you never came back to your question.

Were able to resolve the issue with your refrigerator?

Ask Your Own Appliance Question
Was this answer helpful?
Ask ApplianceTech Your Own Question
ApplianceTech
ApplianceTech
ApplianceTech, Appliance Technician
Category: Appliance
Satisfied Customers: 1,737
1,737 Satisfied Customers
Experience: 35+ Yrs Experience - 40,000+ 'Real World' Repairs

ApplianceTech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,591 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

86,056 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

19,605 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Older whirlpool refrigerator. Ice maker, top freezer, single
Older whirlpool refrigerator. Ice maker, top freezer, single door. Water all over top and bottom, in bins, etc. We have the back bottom panel removed and lines do not appear to be plugged. We don't kn… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,102 satisfied customers
Why does the ice maker in the freezer make 2-3 pieces stuck
why does the ice maker in the freezer make 2-3 pieces stuck together, and after awhile a large chunk of ice forms in the bin and has to be removed … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Block of ice formed around area of auto ice maker. Freezer
freezer is cool but not freezing like chould refrigerator also not as cold as it should be … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
This is the fresh food ice maker not the freezer. Does the
This is the fresh food ice maker not the freezer . Does the service diagnostic test #99 energize both valves, the primary in the back in the compressor compartment and the one in the french door ice m… read more
Melissa Martin
Melissa Martin
Senior Technician
Whirlpool , Frigidaire, Maytag, GE, LG Authorized
94 satisfied customers
GE freezer in-op. GFSS6KKXASS,about 8yrs old. Ice maker and
GFSS6KKXASS,about 8yrs old . Ice maker and lower draw freezer not working . … read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,102 satisfied customers
I have model #RF268ABBP refrigerator freezer. Ice maker in
I have model #RF268ABBP refrigerator freezer. Ice maker in freezer has stopped making ice. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Fghb2866pf2 Frigidaire ice maker Water flow to ice maker
fghb2866pf2 Frigidaire ice maker Water flow to ice maker keeps freezing up. I thawed out and it froze within minutes … read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,102 satisfied customers
WHICH MODEL ICE MAKER SHOULD I BUY TO REPLACE THE ICE MAKER
WHICH MODEL ICE MAKER SHOULD I BUY TO REPLACE THE ICE MAKER IN MY FRIGIDAIRE TOP FREEZER FRIG # FFHT2126PS2? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Ge refrigerator/freezer w/ ice maker. Ice maker harvests
ge refrigerator/freezer w/ ice maker. Ice maker harvests ice, but the ice bucket is frozen cubes or just a slab of ice. What is wrong? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My is ice maker is spitting out water to inside the freezer
My is ice maker is spitting out water to inside the freezer area. When the arm is down inside the box and continues to make ice … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Have fridg/freezer model #FGHB2866PF2 ice maker makes ice
have fridg/freezer model #FGHB2866PF2 ice maker makes ice but must be overfilling into bucket freezes in big chunk … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
New in freezer ice maker stopped working, after running
New in freezer ice maker stopped working, after running water over into the cube bin. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Water is gushing out of ice maker. Ice maker has not worked
water is gushing out of ice maker. Ice maker has not worked for months. it was making a noise for last few days days like a pump running but no water filling the tray. Now it won't shut off. It stoppe… read more
Joel Swenson
Joel Swenson
High School or GED
3,697 satisfied customers
The ice maker just quit frig modelWRS576FIDB02 The ice maker
The ice maker just quit frig modelWRS576FIDB02 The ice maker NTPV303WA1,W10798411, DC12V 5W(###) ###-####made by Nidec Sankyo China. We have replaced the ice maker , Checked the water suply, The water… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My refrigerator ice maker drops into the freezer. Purchased
My refrigerator ice maker drops into the freezer JA: What's the make and model of the fridge? And can you guesstimate how old is it? Customer: Purchased July 2017. 5 months rf263teaesg JA: Do you plan… read more
Rusty S
Rusty S
Technician
159 satisfied customers
Ice maker not working. Ice maker not working. If possible.
had ice initialy, turned I'm off now turned on but still no ice… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
My ice maker and freezer are not working. Lgy28968sb.
my ice maker and freezer are not working JA: What's the make and model? And have you checked the settings recently? Customer: lgy28968sb JA: Do you plan on doing the work yourself? Customer: electroni… read more
Rusty S
Rusty S
Technician
159 satisfied customers
The ice maker on top works but the ice maker in the freezer
the ice maker on top works but the ice maker in the freezer does not ,why? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
86,056 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x