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I HAVE COMPLETED CHECKING CONNECTIONS AND WIRING. ALL SHOW…

I HAVE COMPLETED CHECKING CONNECTIONS...
I HAVE COMPLETED CHECKING CONNECTIONS AND WIRING. ALL SHOW RESISTANCE NO OL
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Customer reply replied 3 months ago
GH
HW9150PW4. CST2020373 F11 CODE
Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 11 minutes by:
3/27/2018
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,189
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

ok so you need to replace the CCU (main control board )

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!
------> CLICK HERE<----- for the part you will need to replace.

Thank you if you have any questions just reply back to me .

Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,189
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified
Master Tech and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 3 months ago
THANK YOU MASTER
hope that does it. Thanks for the advise on the part return. kind of un heard ofRoger

Yes as far as I know Repair Clinic is the only parts company that does that .

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Customer reply replied 3 months ago
I already did one star is good right?

Thank you LOL !

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Customer reply replied 3 months ago
new CCU installed. still getting f11 code. Is it weird we cannot get any diagnostics codes to come up using the 3 finger salute?
Customer reply replied 3 months ago
or that one LED is not functioning for tumble speed?

Ok the F-11 error code means Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

And usually it is a faulty main (CCU) control board .

Can you remove the front lower panel and on the right hand side of the base of the washer is the motor control let`s check the wiring on the MCU to make sure everything is properly connected and secure.

And if you can not run a diagnostics make sure the user interface connection on the CCU (new board ) is connected and secure, this could cause the not able to run diagnostics and the one LED not illuminated.

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Customer reply replied 3 months ago
Attached photo
Customer reply replied 3 months ago
It’s hard to tell if my submission has gone through it always comes back to add files / send

Oh Boy I did say right hand side , sorry about the YEs it is on the left side.

Yes that white box is the MCU

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Customer reply replied 3 months ago
I figured you were sitting on the machine Right side.
Customer reply replied 3 months ago
Any ideas?

ok if we have replaced the CCU and are still getting the F-11 and the wiring from the CCU to the MCu are good the only thing we can do next is to replace the MCU control board let me look that up for you!

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------> CLICK HERE<----- for the part you will need to replace.

Thank you if you have any questions just reply back to me .

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Customer reply replied 3 months ago
Okay part ordered
I’m going to have to have you work tomorrow Woody. It’s Hawaiian shirt day

LOL ! I will be online tomorrow for part of the day.

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Customer reply replied 3 months ago
Sorry bout your luck. I opted for Sat deliver.
Thanks for the input

No my choice,

And anytime glad to help you!

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Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,189
13,189 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

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