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I have a Whirlpool building oven Model# RB100PXK. The lower…

Customer Question
I have a Whirlpool...

I have a Whirlpool building oven Model# ***** The lower burner unit works fine, but when baking I don't think the top oven unit comes on. I have turned the broiler on and the unit get red and hot as it should. What do you think the problem is that when baking the top part of the food in not cooked has it has in the past.

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Model # is RB100PXK and it is about15 years old.

Contractor's Assistant: Do you plan on doing the work yourself?

HOPEFULLY

Contractor's Assistant: Anything else we should know to help you best?

Not at this time.

Submitted: 2 months ago.Category: Appliance
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Answered in 2 minutes by:
3/27/2018
Appliance Technician: Tyler Z., Appliance Doc replied 2 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 87,781
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 2 months ago

The top element doesn't come on at all when baking. That is literally the definitional difference between baking and broiling. On bake, the heat comes from the bottom of the oven. On broil, heat comes from the top of the oven. If the top of the food isn't cooking quick enough, then either the oven isn't being preheated well enough, or air is escaping out the door. Preheat the oven for 30 minutes to make sure everything evens out and if you still have problems, either your door seal is going bad and needs to be replaced, or the hinges are getting weak and not pulling the door tight enough to seal properly.

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